Dy Manager Customer Service - (Only Gujarat Based Candidates)

Person shall handle phone, internet and face to face interactions with International customers & internal team. Shall network with all groups & departments involved in customer orders, processing and back-end support. To Support sales and development departments for all documentation related activities.

Coordinate for arranging logistics for supply of goods & identifying opportunities for cost optimization in logistics and other activities.

Liaising with customers for their statutory requirements. Dealing with adjustments if any for credit / debit notes.

Escalating any complaints, Updating customer database, To use CRM.

Manage MIS for all activities and present it on a regular basis. Manage ISO activities in line with system requirements.

Only gujarat domicile candidates need to apply