Power Technique Customer Center - Regional Service Manager- South region
Atlas Copco
Bengaluru, Karnataka, India
See who Atlas Copco has hired for this role
Position will be responsible for the After Market – Parts & Service business in the Southern part of India.
- The incumbent should be able to marshal service resources effectively to cover and maintain good customer relationship on long term basis.
- Position will be responsible for increasing After-market revenue through promotion of different After-market products.
- The incumbent should also have a control on service cost with optimum utilization of the service resources in their region.
- The incumbent should bear positive attitude and capacity to think “Out of the Box” to make an efficient, agile, and service driven organisation.
- The position requires regular domestic travel & frequent interaction with multiple stake holders - customers, distributors, Internal Sales & Service team.
- Implement Mission of the PTS Division at regional level. Ensure total customer satisfaction.
- Retain existing customer loyalties.
- Ensure optimum service utilization and booking of service hours in SJA module in time.
- Promote service as a business line & promote parts business.
- Organize service camps/road shows in coordination with distributor.
- Special focus on personnel development and create a positive work environment.
- Develop a concept of taking and giving feedback and ensuring good interpersonal relationship within the team to develop the spirit of “ONE united Team”.
- Keep PTS receivables under control.
- Improve Operational excellence by implement & utilizing business tools like PowerConnect, PGA Simulator, MOL, FleetLink, C4C etc.
- Focus on Recon/Refurbishment project and harness the potential.
Bengaluru.
To succeed, you will need
Qualifications: Degree or Diploma in Mechanical/Electrical Engineering
Knowledge:
- 7-10 Years’ experience in handling parts sales
- Service Sales in construction/Mining industries.
- Good knowledge on Air compressors, Engines will be preferred.
- Excellent communicator with an open-minded attitude
- Energetic, enthusiastic and has the experience of meeting stringent deadlines and demanding targets.
- Excellent eye for details and quality
- Structured with a strong organizational sense.
- A friendly, family-like atmosphere
- Plenty of opportunities to grow and develop.
- A culture known for respectful interaction, ethical behaviour, and integrity.
- Potential to see your ideas realized and to make an impact.
- New challenges and new things to learn every day.
- Access to global job opportunities, as part of the Atlas Copco Group
Bengaluru
Last Day to Apply
26-07-2024
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Other -
Industries
Machinery Manufacturing
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