Regional Logistics and Customer Service Manager
Britannia Industries Limited
Mumbai Metropolitan Region
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See who Britannia Industries Limited has hired for this role
- Manage the overall logistics and customer service operations for the region
- Develop and implement strategies to optimize processes and reduce costs
- Oversee inventory management and forecasting to meet customer demands
- Ensure compliance with local and international regulations
- Collaborate with cross-functional teams to improve efficiency and customer satisfaction
- Analyze data and metrics to drive improvements in logistics and customer service
- Recruit, train, and manage a high-performing team
- Serve as the main point of contact for escalated customer issues and resolutions
- 5+ years of experience in logistics and customer service management
- Strong leadership and communication skills
- Proven track record of improving processes and driving results
- Experience with inventory management and supply chain operations
- Knowledge of local and international shipping regulations
- Ability to analyze data and make data-driven decisions
- Bachelor’s degree in business administration, logistics, or related field
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Manufacturing
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