Britannia Industries Limited

Regional Logistics and Customer Service Manager

Britannia Industries Limited Mumbai Metropolitan Region

Britannia Industries Limited

Regional Logistics and Customer Service Manager

Britannia Industries Limited Mumbai Metropolitan Region

  • Manage the overall logistics and customer service operations for the region
  • Develop and implement strategies to optimize processes and reduce costs
  • Oversee inventory management and forecasting to meet customer demands
  • Ensure compliance with local and international regulations
  • Collaborate with cross-functional teams to improve efficiency and customer satisfaction
  • Analyze data and metrics to drive improvements in logistics and customer service
  • Recruit, train, and manage a high-performing team
  • Serve as the main point of contact for escalated customer issues and resolutions
  • 5+ years of experience in logistics and customer service management
  • Strong leadership and communication skills
  • Proven track record of improving processes and driving results
  • Experience with inventory management and supply chain operations
  • Knowledge of local and international shipping regulations
  • Ability to analyze data and make data-driven decisions
  • Bachelor’s degree in business administration, logistics, or related field
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Manufacturing

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