Key Account Manager

Company Description

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS (JDE), we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world.

For more than 265 years, we have been inspired by the belief. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, Kenco, Pilao & Gevalia etc.

What’s it like to work at JACOBS DOUWE EGBERTS?

At JDE, we are convinced that to grow our company we need to grow our people – through learning, coaching and experiences. We want you to be the best that you can be and encourage you to take ownership for your career.

Job Description

The Key Account Manager (KAM) is responsible for managing and developing set of key-account customers on national level. They’re responsible for achieving sales targets in the given customers. The Key Account Manager develops number of key accounts on national level and delivers their sales targets. The role is accountable for account planning, negotiating, in-store execution, pricing and overall P&L of the key accounts.

Responsibilities & Key Activities

• Develop sales strategies and annual customer plans, aimed at achievement or surpassing of pre-determined sales objectives, supporting the growth of the company’s business (WD, range, shelf, activation, revenue management).
• Deal with large national modern distribution accounts and oversee delivering or surpassing pre-determined sales targets.
• Achieve the annual volume objectives pre-established by the company based on the company’s sales and promotional policy.
• Negotiate annual customer plan based on pre-determined company and business priorities.
• Prepare sales forecast for your customers.
• Implement the Company’s sales policy, adapting it to the client’s situation; defend PVPs + negotiate net invoice amounts + introduction of new products + “close” brochures and publications + develop other projects (e.g. Management by Category); etc.
• Analyse and follow up customer profitability. Manage assigned trade budget seeking maximum payback for each action.
• Work with the Shopper Marketing team to ensure regular activities in the stores, in addition to obtaining the best standards of execution at the point of sales.
• Work with the Field Sales team to ensure best standards of execution at the point of sales
• Coordinate with the international team, Global Sales for preparing the annual plan, establishing objectives, deciding on actions and present the local view at international meetings.
  
  

This role may require you to travel frequently throughout the year.

Qualifications

• Bachelor’s Degree or equivalent
• Minimum 3 years of experience in Sales Department/Modern Trade;
• Market research reports understanding (Nielsen; TNS);
• FMCG dynamics knowledge;
• Good knowledge of MS office;
• Able to communicate in English professionally.
• Strong background in handling Local Key Accounts and regional Key Accounts such as Hwa Thai, Maslee, TF Value, Sunshine, TFP Retail & Billion.
  
  

Additional Information

Other benefits you might be interested:

Medical

Handphone and Transportation

Outstanding Career Development Opportunities

The best coffee and tea served all day in our office – Can you imagine that?

About You

If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 250 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like. It would be an added advantage if you are geographically flexible on potential relocation in the near future eg. East Coast or East Malaysia.

Are you ready to make that career shift & grow a great portfolio with us? Click the ‘I'm Interested’ button and we will get in touch with you soon.

Thank you for your interest in JDE, please note we will only reach out to successful candidates.