Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
Join us on our journey for a better tomorrow.
Your role
Within business area Power Technique, we use applications for supporting our business globally. These applications cover areas such as eCommerce, Customer Relationship Management, Product Information Management, Marketing automation. We are looking for a specialist to strengthen our current team with focus on customer center support for our SAP CX portfolio (Cloud for Sales, Cloud For Service, Marketing Cloud, Commerce Cloud) As an ambassador for this portfolio, you can turn issues into opportunities for greater customer understanding and satisfaction, ensuring our BPX and CRM Lead community can be successful and efficient in the usage of these applications. You are an investigator, you can understand the problems users are having and get to the root causes. Your deep insight in the application itself and the wider environment it operates in allows you to solve the problem yourself or give the right input to people who could assist. You will report to the IT Team Lead CX – Sales & Marketing Applications facing applications in the Power Technique IT team.
To succeed, you will need
At Atlas Copco, our slogan for various positions is "hire for attitude & train for skill". We train you for these positions through on-the-job-training. If you partly but not fully meet the profile as outlined below, we still encourage you to apply and take this opportunity. Who knows, on-the-job-training may be available for you for this position.
You have experience with sales & marketing applications and/or in managing complex IT solutions.
You have already actively participated in process improvement and software implementation projects.
You have a strong interest in the improvement and automation of current processes and working methods.
You have a very good knowledge of English.
In return, we offer you
At Atlas Copco you will join an international and diverse environment with specialists from different disciplines. Our culture is rooted in Swedish values, which includes a family feeling, respect and diversity. We invest in our employees' development and well-being, and we provide a flexible work-life balance. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. You will have a comprehensive onboarding program and have access to global job opportunities, as part of the Atlas Copco Group.
Who are we?
We are part of PT-IT (Power Technique - Information Technology), which delivers services to the Power Technique (PT) business area of Atlas Copco. The department operates from the Power Technique (PT) headquarters located in Antwerp, Belgium. PT-IT was founded in 2016 and employs about +90 people.
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.