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Details

Brand

Bose

Color

Black

Form Factor

In Ear

Model Name

Bose QuietComfort Ultra Wireless Noise Cancelling Earbuds, Bluetooth Noise Cancelling Earbuds with Spatial Audio and World-Class Noise Cancellation, Black

Model Name

Bose QuietComfort Ultra Wireless Noise Cancelling Earbuds, Bluetooth Noise Cancelling Earbuds with Spatial Audio and World-Class Noise Cancellation, Black

Connectivity Technology

Wireless

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From the manufacturer

More Immersive Sound Than Ever Before

Bose Immersive Audio spatializes what you’re hearing by taking it out of your head and placing it in front of you for the most natural listening experience than ever before.

World-Class Noise Cancellation

CustomTune technology analyzes your ears and adapts the sound and active noise cancelling to their unique shape delivering sound that's tailored to you.

Quiet, Aware, & Immersion Modes

Quiet Mode gives you full noise cancellation to focus, while Aware Mode allows you to hear your surroundings. Immersion Mode combines full noise cancellation and Bose Immersive Audio.

Amazingly Clear Calls

Noise-rejecting microphones focus on the sound of your voice and filter out background noise for the clearest phone calls.

Touch Controls

Touch controls on each earbud gets you to your music faster. Change the volume, skip the track, cycle through modes, and answer calls all without taking out your phone.

Long-Lasting Battery

Up to 6 hours of listening time (4 with Immersive Audio) and up to 3 additional full charges with included case. Plus up to 2 hours of music from just a 20-minute charge.

Sound just got real

Bose Immersive Audio

Bose Immersive Audio push the boundary of what it means to listen. For you it means music that sounds realer than ever before.

World-class noise cancellation

Bose Noise Cancellation

Find a mode for your musical mood with Bose Quiet, Aware and Immersion Modes.

Feel your music more

Breakthrough spatial audio for more immersive listening that makes your music feel more real than ever before — no matter the content or source. World-class noise cancellation and sound tailored to you. And a design that feels so good to wear. Say less. (Listen more.)

1 Immersive Sound 2 Continuous Connection 3 Bose App 4 Snapdragon Certified

Breakthrough Spatialized Audio

World-class noise cancellation and sound tailored to you. And a design that feels so good to wear.

Stay connected with Bluetooth 5.3

Advanced Bluetooth 5.3 offers a strong, continuous connection within 30 feet of your device.

Control everything through the Bose app

Custom modes, EQ Settings, battery life, shortcuts, and paired devices - all in one place.

Snapdragon Sound Certification

Snapdragon Sound Certification makes an even better listening experience for Android users

How do I setup my QuietComfort Ultra Earbuds?

Download and install the free Bose app from your mobile device's app store. The Bose app lets you set up and control your product from any mobile device, such as a smartphone or tablet.

How do I connect my QuietComfort Ultra Earbuds to my Bluetooth device?

1. Ensure Bluetooth is enabled on your device

2. With the case open, and both earbuds inside, press and hold on the button on the back of the case until the light slowly blinks blue

3. Select the earbuds from the list of available devices

How do I update the firmware/software of my QuietComfort Ultra Earbuds?

Updating the earbuds: When an update is available, the Bose app automatically downloads it. Tap Install Update.

Updating the case: Go to btu.bose.com and connect with the USB-C cable.

How do I reset my earbuds?

Open the Bose app and tap on the "Account" icon in the upper-right corner.

Select "Manage Products" > "Edit."

Select the Bose earbuds > "Delete."

Tap "Remove" & Close the app.

Remove from Bluetooth list on your device.

How do I clear the Bluetooth pairing list?

Press and hold the button on the back of the case for 15 seconds with the earbuds inside and case lid open. Wait until the status light blinks white twice and then slowly blinks blue. Then delete the earbuds from Bluetooth list on your device.

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Description

Bose QuietComfort Ultra Earbuds are the ultimate wireless noise cancelling earbuds for a truly immersive listening experience. These high-quality wireless earbuds feature breakthrough spatialized audio for a deeper level of immersion that makes your music feel more real than ever before — no matter the content or source. Bose Immersive Audio pushes the boundary even further and takes what you’re hearing out of your head and places it in front of you for the most natural listening in a pair of spatial audio earbuds. And Bose CustomTune technology takes it to another level by analyzing your ear’s shape and adapting the sound and world-class noise cancellation so everything hits just as it should in your noise cancelling earphones. The comfort is shaped to you, too. With these Bose noise cancelling earbuds, you get nine combinations of eartips and stability band sizes to find the best fit. And up to 6 hours of playtime keeps your faves playing as long as you want to listen (up to 4 hours with Immersive Audio). Plus, the included charging case holds up to three additional charges and a quick 20-minute charge gives you up to 2 hours of additional play time. These bluetooth wireless earbuds also feature advanced Bluetooth 5.3 so you can listen to your favorite tracks up to 30 feet away. Keep track of everything paired to the bluetooth earbuds using the Bose app which can also walk you through setup, lets you customize a shortcut, check battery levels, and access Adjustable EQ settings. Feel your music more with Bose QuietComfort Ultra Wireless Earbuds.

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Features & details

Features

SPATIAL AUDIO EARBUDS: Tap into a deeply immersive listening experience that places the audio directly in front of you and makes your music feel more real than ever before
WORLD-CLASS NOISE CANCELLATION: CustomTune technology analyzes each ear and adapts sound so the active noise cancelling earbuds offer a premium listening experience that’s custom tailored just for you
CUSTOMIZABLE FIT FOR ALL DAY COMFORT: Swap between nine soft eartips and stability bands to find the perfect fit that feels snug and comfortable for those extra-long listening sessions
3 LISTENING MODES: Focus with world-class noise cancellation in Quiet Mode, hear your surroundings in Aware Mode, and engage in full noise cancellation and Bose Immersive Audio using Immersion Mode
LONG-LASTING BATTERY: These Bluetooth noise cancelling earbuds give you up to 6 hours of listening time (up to 4 with Immersive Audio), and a 20-minute charge gives you up to 2 hours of additional play time
CLEAR CALLS, EASY CONTROLS: Noise-rejecting microphones filter out background noise for clearer calls and the intuitive touch controls let you easily change the volume, skip songs, switch modes, and answer calls
LISTEN WITH ONE EARBUD: Answer calls or play your favorite music through both or a single earbud, whatever works best for you.
FIND YOUR FIT: Experiment with different eartip and stability band sizes to find your optimal fit, providing a gentle seal and a comfortable, stable experience. Eartip and stability bands can be mixed and matched. XS and XL eartips and stability bands are available and sold separately
BOSE APP: Download the Bose app to receive the latest software updates. Ensure optimal functionality and get access to all the latest features and cutting-edge tech.

Product information

Product Dimensions

‎0.88 x 0.68 x 1.2 inches

Item Weight

‎0.544 ounces

ASIN

‎B0CD2FSRDD

Item model number

‎882826-0010

Batteries

‎3 Lithium Ion batteries required. (included)

Customer Reviews

3.9 out of 5 stars 3,918Reviews

Best Sellers Rank

#451 in Electronics (See Top 100 in Electronics)

#75 in Earbud & In-Ear Headphones

Is Discontinued By Manufacturer

‎No

Date First Available

‎September 14, 2023

Manufacturer

‎Bose

Language

‎English

Charging Time

‎2 Hours

Item Weight

‎0.03 Pounds

Units

‎1.0 Count

Number Of Items

‎1

Warranty & Support

Amazon.com Return Policy: Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.

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Bose QuietComfort Ultra Wireless Noise Cancelling Earbuds, Bluetooth Noise Cancelling Earbuds with Spatial Audio and World-Class Noise Cancellation, Black

From the brand

Ultra Open Earbuds
QuietComfort Ultra Headphones
QuietComfort Ultra Earbuds
NEW SoundLink Max Speaker
Shop All Bose Products

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Product guides and documents

Troubleshooting Guide (PDF)

User Manual (PDF)

Top Brand: Bose

Highly Rated

100K+ customers rate items from this brand highly

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100K+ orders for this brand in past 3 months

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Customer reviews

3.9 out of 5

3,918 global ratings

Customers say

Customers like the sound quality of the headphones, mentioning it has a nice, warm sound. They also like the comfort. However, some customers have connectivity issues with the earbuds not connecting to their phone. Opinions are mixed on battery life, performance, value, quality, and fit.

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Sound quality Comfort Quality Fit Value Performance Battery life Connectivity

721Customers mention

514Positive

207Negative

Customers like the sound quality of the headphones. They say the sound is very good, with a warm sound. They also say the headphones are smart enough to measure the sound around you and compensate for it. Customers also mention that the voice is clear and doesn't sound tinny or robotic.

AI-generated from the text of customer reviews

"...The music may not have been playing, but the background noise was so clear that I just didn't need to take the headphones out and put them away...." Read more

"...It was like falling in love all over again. The immersion sound option raises the sound quality to a whole new level, bringing a depth and presence..." Read more

"...it smoothly with finesse but, again, it basically comes down to Excellent Audio but connectivity issues and okay ANC go with Sony; Excellent ANC and..." Read more

"...But, the only thing ultra about these earbuds is that the sound quality is slightly better the the regular QC's and for me is the only Pro in my..." Read more

146Customers mention

119Positive

27Negative

Customers like the comfort of the headphones. For example, they mention it's amazing, not painful or clumsy, and feels more natural. Some say the in-ear ergonomics are a little better and the rubber/silicone earbuds are soft.

AI-generated from the text of customer reviews

"...like these, and I am happy I spent the money for the sake of impressive comfort and impressive sound quality.11/14/2023" Read more

"...But for me, Bose wins hands down for the combination of fit, comfort, sound quality, ANC and controls." Read more

"...wings help them with reinforcement in my ears, and they just feel so much more natural...." Read more

"...- right out of the box I have a perfect fit and seal and they are COMFORTABLE enough to wear for hours without any ear fatigue...." Read more

312Customers mention

186Positive

126Negative

Customers have mixed opinions about the quality of the headphones. Some say the overall quality is impressive and the sound reduction is worth it. They feel like quality headphones. However, others say that they are not what they had expected, have lower quality across the board, and are not useable.

AI-generated from the text of customer reviews

"...And the fact that the materials were military grade and built to withstand just about anything really sold me...." Read more

"...Although the ultra case has this button on the back, its pretty much useless and barely has any functions...." Read more

"...Excellent Audio but connectivity issues and okay ANC go with Sony; Excellent ANC and comfort fit with good connectivity but not as good audio go..." Read more

"...A solid product all around. I have never been a big Bose fan. I thought their products were good, but not great and overpriced...." Read more

226Customers mention

140Positive

86Negative

Customers are mixed about the fit of the headphones. Some mention that it has an excellent fit and volume control. However, some say that the buds barely stay in their ears and if they bend down, one or both would fall out. Some customers also say that they are rather large in size.

AI-generated from the text of customer reviews

"...The small wings though fit perfectly in both, and have not created any issues of discomfort or pain...." Read more

"...they are wonderful - the sound, the noise cancelling, the ease of fit and comfort. A solid product all around. I have never been a big Bose fan...." Read more

"...The Sony part does not completely fill the ear and it sometimes feels like thay are going to fall out due to their weight distribution paired with..." Read more

"...The style of these just fit my ear. I struggled daily with the Samsung buds and tried several different brands of eartips with no success...." Read more

145Customers mention

46Positive

99Negative

Customers are mixed about the value of the headphones. Some mention that it's well worth the money, while others say that it is not acceptable for the price you pay. They also mention that the case feels flimsy and the packages look cheap.

AI-generated from the text of customer reviews

"...for both and while the ultra may be slightly better but not worth the extra $$...." Read more

"...Every song sounds insane.Build: BListen the case is junk. It works but could be much better. Do I care? No. Earbuds build is great...." Read more

"...I would say that TO ME, they are worth the money...." Read more

"...TL;DR: the Bose Quiet Comfort Ultras are not as premium as they seem and the Sony Wf-1000xm5s just needed better tips to be absolutely perfect...." Read more

137Customers mention

56Positive

81Negative

Customers are mixed about the performance of the headphones. Some mention that they work great while blocking nearly 90-95% of noise, the Aware and Quiet modes (ANC) work extremely well, and the earbuds are high-quality and work well with other devices. However, others say that after a little over a year, they just stopped working, the right ear buds no longer worked properly, and they are only activated if they malfunction.

AI-generated from the text of customer reviews

"...the volume by sliding my finger up and down the stem was wonky -- not working, pausing the music or shifting the bud, the seal I worked so hard to..." Read more

"...the lawn and while standing next to a gas powered generator and they work great while blocking nearly 90-95% of the outside noise...." Read more

"...The Bluetooth is not intuitive at all and gets wonky...." Read more

"...Software works well on my Android (Samsung S23 Ultra) phone. I have heard of issues with iPhone (puke) products. YMMV...." Read more

115Customers mention

63Positive

52Negative

Customers have mixed opinions about the battery life of the headphones. Some find it amazing, while others say it drained the battery constantly. The case has a very weak battery capacity, and the earbuds run out of battery faster.

AI-generated from the text of customer reviews

"...but I've still used them for extended periods and still had plenty of battery life left...." Read more

"...only once in awhile- with the Sony it was consistent and drained the battery constantly leading to a return...." Read more

"...Clear, warm, crisp and full. I'm a basshead so I could do with even more bass TBH. I want my head to rattle when I have the bass boosted...." Read more

"...With about 10 minutes left on the walk I started getting low battery responses. I'm like, no way. I can't have this...." Read more

238Customers mention

39Positive

199Negative

Customers have connectivity issues with the headphones. For example, they say the right earbud had connectivity issues, the app can be finicky, and the buds lose connection. Some mention that the call quality is okay.

AI-generated from the text of customer reviews

"...That being said, they're going on four years old. They disconnected randomly from my phone, they often remained on when I put them in their charging..." Read more

"...but, again, it basically comes down to Excellent Audio but connectivity issues and okay ANC go with Sony; Excellent ANC and comfort fit with good..." Read more

"...They would eventually power up but would not connect etc. so I opted for the new BOSE Ultra QC earbuds...." Read more

"...I also wish they could connect to multiple devices at once (like my Bose N700 do), but I knew that prior to purchasing and can't ding it for..." Read more

Reviews with images

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Top reviews from the United States

Atlas

Verified Purchase

Is it worth $300?

Reviewed in the United States on November 15, 2023

Color: Black

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For the last 3 months, I wanted to find a pair of wireless earbuds that were, at the very least, comfortable. My previous pair of wireless earbuds, Sony's WFSP800N were, by far, the most comfortable wireless earbuds I have ever experienced. That being said,... See more

For the last 3 months, I wanted to find a pair of wireless earbuds that were, at the very least, comfortable.

My previous pair of wireless earbuds, Sony's WFSP800N were, by far, the most comfortable wireless earbuds I have ever experienced. That being said, they're going on four years old. They disconnected randomly from my phone, they often remained on when I put them in their charging case, and on a few occasions, just my sweat would be enough to trigger the touch sensors and either skip or pause whatever song I was listening to.

So, I set out to try just about every major brand that *wasn't* Sony this time around.
I tried the top of the line in the $200 price range from Jabra, Beats, and Sennheiser.
Jabra was by far the one I wanted to succeed the most. I picked up the Jabra Elite 8. The sound was good. Noise cancelling was automatic and easy to cycle. And the fact that the materials were military grade and built to withstand just about anything really sold me. Unfortunately, prolonged wear hurt my right ear. I returned them a few days later and tried the Beats Fit Pro. I thought that the wings would provide stabilization and comfort. I was wrong. I didn't even get a chance to really try them out. My ears were in agonizing pain due to the rigidity of the wings. I returned them the same day I bought them. I had high hopes for Sennheiser, and though they sounded amazing, they hurt in the same way that Jabra did.

Cue Bose to come in. The thing that set them apart from the competition were the comfort wings. They come in three different sizes. I tried using the medium wings first, but prolonged use still caused pain in just my right ear, even though my left was fine. The small wings though fit perfectly in both, and have not created any issues of discomfort or pain. They're actually on par comfort wise with the Sony earbuds I got almost 4 years ago.

Now, the sound was night and day to anything I have ever tried before. The sheer depth of everything was immaculate, and with the app you can adjust the different tones accordingly. But the features that won out was the noise cancelling "quiet" mode, the sound heightening "immersion" mode, and the all around "aware" mode.
These are the best noise cancelling earbuds I have ever experienced with the quiet mode. The immersion mode let's you listen to music in all levels around you as if you're sitting in the middle of an orchestra. The aware mode transfers sound from the outside to you as if you aren't wearing headphones at all.

All three modes are miles above the other competing products I have bought. But the Aware mode is absolutely amazing as any other version of this sounds Tinny or Electronic. This was the first time I have ever forgotten I was even wearing headphones. The music may not have been playing, but the background noise was so clear that I just didn't need to take the headphones out and put them away. This actually made it easy to listen to music at a low volume and still be able to keep up with concentrating on conversations or work place activities and lectures.

The case uses the USB C charging cable, and you get a full charge if it's completely dead in about 2 hours. That being said, I probably get about 6 to 8 hours with consecutive use of the earbuds on a single charge. With the charging case, I can probably go 20 to 25 hours without needing to recharge. But what I love is that not only will the earbuds audibly tell you when they are low after they've been sitting in the case, the case itself has a light indicator to tell you when the charging battery is drained.

Overall, is this worth $300? Considering it blew every other $200 competitor, including my original earbuds out of the water (which I paid $250 for when they were released near 4 years ago), I would say that TO ME, they are worth the money. I'm not comparing them to current Sonys on the market, nor have I ever tried the Quiet Comfort 2s. If you feel that it isn't big enough of a jump, then cool. But to me, comparing them to all of the earbuds that caused me pain, I do feel like this is a case of "Getting Your Money's Worth."

I sincerely like these, and I am happy I spent the money for the sake of impressive comfort and impressive sound quality.

11/14/2023

830 people found this helpful

Helpful

Jacobson

Verified Purchase

Superb Eabuds

Reviewed in the United States on October 24, 2023

Color: Black

I rarely write reviews, due to lack of time and the fact that if a product performs the way it's supposed to, it doesn't deserve my time to review it. For the Bose QuietComfort Ultra Earbuds, I will make an exception. Simply put, they are wonderful - the sound,... See more

I rarely write reviews, due to lack of time and the fact that if a product performs the way it's supposed to, it doesn't deserve my time to review it. For the Bose QuietComfort Ultra Earbuds, I will make an exception.

Simply put, they are wonderful - the sound, the noise cancelling, the ease of fit and comfort. A solid product all around. I have never been a big Bose fan. I thought their products were good, but not great and overpriced. I was looking for a pair of earbuds to replace my old faithful Jabra 65T Elites that finally died. They were nearly 4 years old and didn't owe me anything. Based on reviews, I tried the Apple AirPod Pro 2nd gen, the Sony WF-1000XM5 and the Bose.

I was interested in the AirPods mostly because of their compatibility with my Iphone and my son's recommendation. I returned them for three reasons. First, to get them to fit with a tight seal was an ordeal. Fifteen minutes of futzing around to finally pass the seal test (and that's with Comply foam tips -- the Apple silicone tips didn't work for me period.) And even after passing the seal test, I did not find the ANC particularly effective. Adjusting the volume by sliding my finger up and down the stem was wonky -- not working, pausing the music or shifting the bud, the seal I worked so hard to get, broke. Also, not having a real equalizer is a drawback. Apple has a customization wizard, but I like to have different settings for different genres of music. The customization wizard uses Apple's own sound track.

On to the Sony's. I liked the Sony's. I have the WH-1000XM4 over the ear headphones for serious listening and they are great. But they are not suitable to wear for dog walking, bike rides or the gym. I need earbuds. The over the ears are also bulky to take on airplane flights taking up a lot real estate in my string pack or messenger bag. Anyway, I tried the 1000XM5's and liked them. The sound is very good as is the ANC. The three drawbacks are ease of fit, comfort and volume control. While easier to pass the seal fit test than the apples, it still took more futzing around than I care to do. Also, to pass the seal test, I had to use the large tips which hurt my ears after an hour. Finally, the four tap volume control is a pain. I either got know response or went back a track because I only tapped three times.

So on to the Bose. Nirvana.

Fit and Comfort. So easy to get a fit with their innovative tip and wing combo. The wings are really a small silicone gasket that fit inside your ear, but outside the ear canal. Select the right combo of tip and wing (sized independently) put them in your ear and you pass the fit test, first time, every time. I hardly feel them in my ears.

Sound Quality. Superb. The Bose bathe me with aural warmth. I liked the Sony sound until I listened to the Bose. I would characterize the sound as warm but accurate. The Sony sound is like sunlight. The Bose sound is like an incandescent lamp. Despite the warmth, the sound is always clean and bright when it needs to be. I listen to a very wide range of music and the sound has been great for every genre. I think that classical music really tests the quality of an audio product due to the tonal range of instruments and voices and the variety of textures. Listening to Mozart's Requiem was sublime. It was like falling in love all over again. The immersion sound option raises the sound quality to a whole new level, bringing a depth and presence to the music. Just wow. And unlike the spatial music technology of Sony and Apple, immersion works for all sources. What I said about Mozart applies to any rock, jazz, and Latin that I have thrown out them. I've heard sounds, I've never heard before. The Bose app has a basic equalizer but I leave everything flat.

ANC: Can't be beat. I can listen to quiet music while my wife is watching TV and it doesn't bother me. Sharp sounds such as a firecracker breakthrough but it's not a sensory deprivation chamber after all. I remember the early days of ANC -- it deadened the sound. Not these buds. The sound is alive and well. Can't wait to take them on my first flight in two weeks. And the aware mode is terrific. Just switch to aware and have a conversation without taking the buds out or when using them while on a bike ride.

Controls: Work really well and sliding you finger to increase/decrease volume is easy, unlike my experience with the AirPod Pros. I learned that the double and triple taps to move forwards and backwards between tracks does not have to be super rapid. Overall, the touch controls work as well as the physical controls of my old Jabra's.

Phone calls: Very secondary for me but so far they have worked just fine. I hear voices clearly and it seems that I am easily understood.

Battery Life -- The only weakness- 4 hours with immersion on but I'm told with moderate volume, you can eke out 5 hours, enough for a cross country flight. And I will keep my over the ear Sony's up top in my carry on if I need them. I am not too concerned. Not concerned enough to take take a star off.

Everybody's tastes are different. Some folks will be wed to Apple and it's ecosystem and the buds are $50 less. Sony has better battery life. But for me, Bose wins hands down for the combination of fit, comfort, sound quality, ANC and controls.

383 people found this helpful

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Richard A.

Verified Purchase

Very Dissapointed

Reviewed in the United States on January 25, 2024

Color: Black

I was forced to buy new earbuds becuase I accidentally left my old BOSE QC earbuds in my pants pocket and washed them. They would eventually power up but would not connect etc. so I opted for the new BOSE Ultra QC earbuds. But, the only thing ultra about these earbuds is... See more

I was forced to buy new earbuds becuase I accidentally left my old BOSE QC earbuds in my pants pocket and washed them. They would eventually power up but would not connect etc. so I opted for the new BOSE Ultra QC earbuds. But, the only thing ultra about these earbuds is that the sound quality is slightly better the the regular QC's and for me is the only Pro in my evaluation.

I'll preface this with I use my earbuds on multiple devices. iPhone, iPad and laptop.

Let's start with what I hate about the case.

1. Its smaller then the regular QC's which is good for slipping them in your pocket. What I miss in this case is the indicator lights that show you the battery level of the case. The ultra case does not have this and haveing it is very helpful to me.

2. With the regualer QC case you can also toggle between devices with the small button inside the case. Although the ultra case has this button on the back, its pretty much useless and barely has any functions. Its almost wasted effort in designn and manfacturing for BOSE.

2.a With the button on the regular case you can press it once to see what device it is connected to. very simple and very useful. The ultra case does not do this. You have to open the BOSE app on your device to see where its connected AND you have to use the app to change devices. This may be my biggest issue. Its musch easier to just toggle the button on the case while the buds are in your ears to change evices. I don't want to have to get my phone out, open the app, wait for the app to connect , touch the earbud icon to see my choices and select what device I want. I simply want to toggle the button on the case.

3. Trying to withdraw the earbuds from the case is not easy. The only way I can get them out of the case is by tugging on the rubber ear piece. I'm sure over time they will tear apart. This seems to not been thought through by the designers.

Now lets go with the earbuds.

1. They are small and I guess that's ok not much of an issue here except for the earpice options. While I have to use the largest option from the choice of 3; even the largest option isn't really big enough. It fits ok but not great. My regular QC's biggest option is larger and fits really good. I'm not sure why they didn't retain the same sizing options for the ultra.

2. While using, you have to luanch the app to see the battery life. With the regular QC's you simply touch the left bud to hear the battery level. Again, very simple and useful.

2.a Lets talk about battery life. While initially I just used my new ultras for conference calls and listening to videos while connected to my laptop and it all seemed good. Then one day, with a full charge, I went for a walk that lasted just over an hour. With about 10 minutes left on the walk I started getting low battery responses. I'm like, no way. I can't have this. I normally have several conference calls that last over an hour and I can't have these dying in the middle of a call. I also travel a lot by air and often have flights over 2 hours. So reason #1 why I returned them.

3. The sound quality is very comprable for both and while the ultra may be slightly better but not worth the extra $$. I'm a sound nut and not opposed to spending extra doe for better quality but not here. Especially with the other issues I have for this version.

All in all, I'm very dissapointed in BOSE's effort with the Ultra's. I have a lot of bose items and this is the first time I've been dissapointed in their products. So much so I sent the ultras back and purchased the regular QC noise cancelling earbuds like I had before. Now I'm happy again.

219 people found this helpful

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Shara Simpson

Verified Purchase

Best earbuds I've ever owned!

Reviewed in the United States on May 30, 2024

Color: Moonstone Blue

I bought these to replace Samsung Buds Pro2 that lasted a year before one stopped working and the other would barely connect. These Bose Ultras are by far superior in almost every way. The only things I miss are app related. The Samsung app had a "Find my buds" tracker and... See more

I bought these to replace Samsung Buds Pro2 that lasted a year before one stopped working and the other would barely connect. These Bose Ultras are by far superior in almost every way. The only things I miss are app related. The Samsung app had a "Find my buds" tracker and these don't appear to have anything similar. Also, there were more preset eq options and I could see how much battery was left in the buds and the case just by glancing at my phone without opening the app.
1. Volume - much louder, at half the volume. Nice!
2. Sound - Love the immersion settings. No distortion when I adjusted the bass boost all the way up. Clear, warm, crisp and full. I'm a basshead so I could do with even more bass TBH. I want my head to rattle when I have the bass boosted. The "Aware" setting amplifies outside sound to the point where I COULD eavesdrop on conversations if I wanted. The ANC settings are almost scarily quiet. Not so funny story: While I was testing the ANC I actually didn't hear the my fire alarm go off after I deliberately tripped it for testing purposes. I think you would want to be super careful using the ANC on this set if you're running/walking outside as well, because you won't hear cars or other people or really anything except your choice of music. It will be perfect for flights or the noisy cafeteria at work though.
3. Fit - right out of the box I have a perfect fit and seal and they are COMFORTABLE enough to wear for hours without any ear fatigue. The style of these just fit my ear. I struggled daily with the Samsung buds and tried several different brands of eartips with no success. The left one fell out constantly no matter what size and style of eartip I tried.
4. App - this is where it falls short. The app isn't as intuitive as Samsung's or as loaded with options. If I misplace my earbuds there isn't a way to track them with a beeping sound or location.
5. The look - these are just better looking all around, and the blue color is gorgeous.
6. Battery life - not great when using immersion and quiet settings. A few hours max usage when fully charged. This is truly disappointing but they do fast charge, and I won't need ANC all the time so... it's not a deal breaker for me.
7. Mic - tested outside and inside, no one could hear background noise even in the cafeteria. My voice was clear and didn't sound tinny or robotic.
They get 5 stars regardless due to the amazing sound and fit. Highly recommend 👌

3 people found this helpful

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Mark M

Verified Purchase

Great fit, great quality, great sound, great headphones

Reviewed in the United States on May 7, 2024

Color: Moonstone Blue

To put it up front, the only reason I'm not putting this at 5 stars is the lack of wireless charging and the size of this case. I have had the Galaxy Buds 2 Pro for the last 2 years, and I genuinely felt disdain towards them from very early on. I could never find... See more

To put it up front, the only reason I'm not putting this at 5 stars is the lack of wireless charging and the size of this case.

I have had the Galaxy Buds 2 Pro for the last 2 years, and I genuinely felt disdain towards them from very early on. I could never find a good ear fit, I bought several replacement ear buds, I did anything and everything I could. I got into running last summer and they'd stop detecting my ears, feel like they were falling out, and I constantly felt like they were not good fits for my ears.

On a whim I decided to try these Bose QC Ultra buds, and it's night and day. The shape of these ear buds are definitely what my ears needed and they fit incredibly well. The little wings help them with reinforcement in my ears, and they just feel so much more natural. I also always struggled with the Buds 2 Pro's smaller size, where constantly having to adjust them within my ear would set off touch controls. Having a clear, distinct section of the ear buds that are meant to be touched is a welcome change to me in these Bose buds, and in general they're much easier to handle within my ears.

Sound quality initially felt about on par with the Buds 2 Pro, but having listened to same sections of songs back to back, the Bose QC Ultra definitely are a step above. If the Buds 2 Pro were an 8/10 sound, I would put these at 9/10. Not a huge leap, but still a noticeable improvement in quality. The bass is strong (if you want), EQ is fully customizable with the low/mid/high ranges, and the volume is plenty loud for me.

The battery life also has not been a huge issue for me yet. I've only had them a few days, but I've still used them for extended periods and still had plenty of battery life left. This may change as time goes on, but we'll see for that.

Regarding the negatives, the lack of wireless charging is strange in this day and age. I also don't like how much larger this case is for charging, it's about 50% larger than the Buds 2 Pro case, which also supports full wireless charging. With such an increase in size and less features, it's strange to me. It's harder to carry these into the gym, where my Buds 2 Pro case fit neatly within my glasses case. It's not a huge change, but enough that my consolidated routine of keeping everything I needed in one section is a little more difficult now.

Touch controls are also a little strange to get used to. You can stroke a finger from top to bottom of the touch section to lower volume, but it's such a small area that I typically end up just pausing the song I'm listening to. Play/Pause, next song, and previous song work great so far (Single Tap, Double Tap, Triple Tap respectively). I also wish there was a way to turn off the voice prompts for everything. For example, holding down my right bud turns on "Quiet" mode, which takes about 1-2 seconds of holding to activate. When it does activate, it lowers the volume on what you're listening for about a second while the voice says "Quiet", then brings the volume back up. I personally would prefer a simple audio queue to let me know it's activated and not interrupt my music. I also wish they could connect to multiple devices at once (like my Bose N700 do), but I knew that prior to purchasing and can't ding it for that.

Overall the headphones are great with a few smaller issues I wish could be resolved. They're simple to sync up to any device, have great audio quality, fit my ears well at least, and feel like quality headphones. No issues with desync as others have mentioned (using S22 Ultra, also tried on Sony X85K TV with no issues).

9 people found this helpful

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Julie

Verified Purchase

I don't work in an office.

Reviewed in the United States on February 17, 2024

Color: Moonstone Blue

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I don't work in a peaceful environment with timid people, who are respectful of each other and know how to shut up. No. I work in a warehouse. Not a good warehouse. A small warehouse. With 30 people in a single room. People who literally SCREAM along with the music... See more

I don't work in a peaceful environment with timid people, who are respectful of each other and know how to shut up. No.
I work in a warehouse. Not a good warehouse. A small warehouse. With 30 people in a single room. People who literally SCREAM along with the music playing over the speakers. People who think being the most annoying person possible is funny. What's worse. It's 10 hour shifts.
I've had enough. I decided, time for noise canceling headphones!! This review is for someone in the same position as me. That NEEDS, DESPERATELY, some way to shut down the noise around them.

After much debate, I decided between two choices. The Jlab Epic Lab True Edition (200 USD) and the new Bose Quiet Comfort Ultra headphones. (250 USD)
I went with these two because
1) I was very interested how jlabs new signature headphones would compare to the 20$ version they offer. I wondered how much better it could be for 200$, also I was interested in the Knowles corporation equalizer preset. Big audio company.
2) Bose is the leader of ANC headphones. I've never had a pair so I had to see what the fuss was about.
I got both of these on Amazon knowing I can return the worst pair within 30 days.

After using these, I want to apologize to my past self for not doing this sooner. I have broken them in over the past week at work, and it's the only time I have been there I haven't wanted to walk out within hours or gotten crazy depressed. I realized. I actually like my job.

Let's start with jlab
I'm going to get this out of the way. If you relate to my situation at all. These are not the headphones for you.
IF you have a good life. A good job. One without people literally screaming in your ear 10 hours. Please get these.
The audio quality on these are amazing. I was shocked. I honestly teared up when putting my favorite song on for first time. I heard parts of that song I have NEVER heard. You will experience this. The Knowles setting is life changing. These are a daily driver for sure. I am impressed. Comfortable and very water resistant.
The active noise canceling is actually pretty good. I could barely hear my husband with music on. But my situation....multiple...people...yelling, in union, to Taylor swift.
The jlabs can not handle it lol. It does get muffled...a bit. Which honestly, is loads better than just white knuckling it. But if you are looking for strictly ANC, don't get these at 200$. Are they worth 200$ on sound quality alone. Gods yes. Are they worth that...to ME. Ehh..

Bose.
Honestly I was not expecting to like these as much. I heard a lot of things about loss of connectivity plus not being water resistant. In my warehouse. I do get water on my hands sometimes so I did not have high hopes. But let me tell you.
The second I put these on at work, before the music played it did the ANC switch and I was the happiest I have been in months. It instantly took out the warehouse music, the machines, the fans, the background noises and 80% of the talking. I felt like I could breathe for once. The overstimulation gone like *snaps*.
Then the music started playing. I was watching my coworkers mouths and I broke out in a huge grin that lasted minutes. I could see them talk, but hear them talk I could not. This is the first week in months where I didn't get depressed after about 30 minutes of that.
So the ANC is legendary. The sound...is not. I keep looking at my jlabs like... ???
How do they sound so much better?!
I think the bose default settings out of box is just too treble heavy. I used the app to set mine +9, +4, -2.
That is the closest I can get it to sound like jlabs but they still don't. Why?! I don't know why. They still do sound good. Like a 8/10. That plus not hearing my coworkers discuss if lobsters have souls, makes this purchase on sale at $250 a steal for me.

I'm going to be returning the Jlabs and looking for a future sale. I would like to have them in my collection for when I just need some good headbanging. Both headphones are great, but get the one you need for the life you live. Take care!

171 people found this helpful

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Kristi M. King

Verified Purchase

Fantastic sound but just misses the mark...at least for Iphone users.

Reviewed in the United States on June 15, 2024

Color: Black

I so badly wanted to love these earbuds. My older, very nice, air pod pros had been confiscated by my wife. And at the prompting of a buddy (an audiophile) I bought the Bose QC Ultra ear buds. I'll state up front that the sound is amazing. I can do without the immersion... See more

I so badly wanted to love these earbuds. My older, very nice, air pod pros had been confiscated by my wife. And at the prompting of a buddy (an audiophile) I bought the Bose QC Ultra ear buds. I'll state up front that the sound is amazing. I can do without the immersion mode, though. It's kind of neat but I can hear a sort of "syntheticness" that takes away from the music. I much preferred "quiet mode". I have no experience with the older Bose earbuds, but suspect you could own a pair of really great, older earbuds at a much better price point.
Here are my problems with the Bose QC Ultras. Connection to the iphone is pretty hit and miss. If you can't get it to connect, you can probably sort out the situation in 2 - 10 minutes. But that gets old real fast. I have a 7 year old and can only workout at 5am. Spending 5 minutes in the parking lot trying to connect my ear buds to my phone is infuriating. First world problems, I know, but they cost too much and the nitwits at Bose know full well there is an issue and that it could be better. It wasn't just my phone that had issues. It would randomly disconnect and have issues with my Nvidia shield.
The second major issue has to do with volume during calls and online meetings. The volume is SIGNIFICANTLY reduced compared to that of the apple air bud pros. It's just not useable. You cannot make it louder. If you're in a quiet room, fine. But if you're going for a walk or out in public, you are not going to be able to hear. And you can look this up...it's an issue. Again, come on, Bose. You know full well that phone calls need to be louder. Music is plenty loud, so what's going on? Big fail.
The 3rd thing is that sometimes, not always, when listening to music you can hear a sort of "sputtering" going on with the music. I can tell you that the ear buds were NOT too far away from the audio source. And the batteries were charged. I typically listen to music through Amazon HD Music. So maybe the issue was on Amazon's end. Maybe.
Again, I wanted to love these ear buds. I heard parts and layers in songs I had not heard before. The bass is rich and deep. It's really good. I suspect that if you did NOT use your ear buds for calls and you owned an Android phone, these ear buds might be great. But not if you are an apple user. So I'll sacrifice the audio greatness of the Bose for the pretty great audio quality of the Apple air bud pros (Gen 2). The interfacing with other apple products is just so good. And the Apple air buds do sound great, too.
I was also told, but didn't explore this idea, that the Bose app is the problem regarding bluetooth connection. The notion is that if it is removed, an Apple user might not have any connection issues (letting the bluetooth software built into an Apple iOS or computer take over). That wasn't going to work for me because I also own the Bose L1 Pro16 PA system. I have to keep the Bose app on my phone.
On a positive note (regarding the Ultras) the comfort is amazing and the battery life is really awesome, too.
So that's my experience. Hope this helps. All for trying out any new Bose ear buds that move the ball forward.
I googled the issues above and plenty of people were experiencing the same thing. And Bose decided to ignore it. Bose employs really smart people. Not fixing these issues is just declaring that you don't care.
Hopefully this review saves you some time and energy.

15 people found this helpful

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DL

Verified Purchase

Red flags

Reviewed in the United States on June 16, 2024

Color: White Smoke

I'm a professional musician and an earbud connoisseur...I live in New York City and depend on ANC earbuds for the subway, street, and listening to music and podcasts, etc... So I need very strong noise cancellation and pretty good detail in the sound (for actual editing and... See more

I'm a professional musician and an earbud connoisseur...I live in New York City and depend on ANC earbuds for the subway, street, and listening to music and podcasts, etc... So I need very strong noise cancellation and pretty good detail in the sound (for actual editing and review I'd use a flat open ear set of cans, of course).

These earbuds have a nice, warm sound and I guess I'm fortunate that they make a good seal in my particular ear opening so the ANC does the trick just about anywhere. The fit is snug so they don't fall out and I can wear them comfortably for a long time. Those are the positives.

The negatives:

• The tap activation on the buds is waaaay too sensitive, so the simplest adjustment makes an action (starting, stopping play, activating assistant, and so on). Very annoying but even more annoying if you're on a call and go to adjust the bud and you inadvertently hang up.

• The Bluetooth is not intuitive at all and gets wonky. Often it won't connect to my iPhone on a call until I place them back in the charger and reset the thing. In the other direction, the other day my phone wouldn't pick up because the buds remained connected *even* after they were sitting in the case in another room!

• Taking calls on the street is an issue because these buds do very little to suppress the sound of wind. My AirPods Pro are fantastic at this--I ask people if they can hear the wind or sirens going by and they say either they barely hear it or not at all. Using these Bose on a slightly windy day the person I called had a lot of trouble hearing me.

• Having to buy an additional $50 charger for wireless charging is a suspect business practice when most all others at this price have it standard--not to mention it's wasteful. If I buy the wireless case, I may as well throw out the previous one

• The simple act of taking the buds out of the case is difficult, which again at this price point and state of engineering/design simply shouldn't be.

TL;DR if you're an Apple user, these earbuds take the connectivity and charging issues of AirPods Pro and multiply them several times over. My APP have an occasional issue, but these new Bose have already had significant glitches. The sound might be a little better on the Bose, and the comfort is better too, but that's where it all ends.

The Beats I've tried fit nicely but are lower quality across the board. The B&W P17s have good sound but are unwieldy and uninspired. The Creative Aurvana have great sound at half the price but none of the bells and whistles (worth checking out though)

So yeah, three stars and unfortunately dropping... I'd be happy to give the company feedback directly, and may well do so on their site.

17 people found this helpful

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Top reviews from other countries

Candide Pow

Verified Purchase

These things are amazing; hands down the best

Reviewed in Canada on June 27, 2024

I tried the Sonys first and they are a joke relative. Sound quality is fantastic (makes me feel guilty for not using my nicer pears of headphones but these are just so easy) and noise cancelling is next level (this is where the Sony's really let me down). Comfort is also...See more

I tried the Sonys first and they are a joke relative. Sound quality is fantastic (makes me feel guilty for not using my nicer pears of headphones but these are just so easy) and noise cancelling is next level (this is where the Sony's really let me down). Comfort is also fantastic while staying snug (no worries about them falling out). 100% would recommend

One person found this helpful

CELSO F

Verified Purchase

Excelente fone de ouvido

Reviewed in Brazil on June 24, 2024

Esse é o terceiro fone da Bose que compro. A evolução é evidente em casa lançamento e o Ultra realmente vale cada centavo. O cancelamento de ruído e o modo imersão fazem a diferença e aumenta muito a boa experiência ao ouvir músicas. Estou muito satisfeito.

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Cliente de Amazon

Verified Purchase

Insuperables

Reviewed in Mexico on May 11, 2024

Curiosamente termine comprando estos audífonos Bose QuietComfort Ultra Earbuds después de devolver unos audífonos Sony WF-1000XM5. ¿Qué hicieron mejor que los Sony? En cuanto a características, la aplicación de celular, sonido y ANC no les falta nada a los dos. Los dos son...See more

Curiosamente termine comprando estos audífonos Bose QuietComfort Ultra Earbuds después de devolver unos audífonos Sony WF-1000XM5. ¿Qué hicieron mejor que los Sony? En cuanto a características, la aplicación de celular, sonido y ANC no les falta nada a los dos. Los dos son de alta gama y se nota. Pero en mi caso los Sony fueron muy incómodos. Para que el ANC en el modelo WF-100XM5 funcione correctamente es necesario que las "gomitas" de un material tipo "memory foam" hagan vacío en tus oídos. Y la única forma en la que lo conseguí (según la misma aplicación de los audífonos) fue usando las gomas grandes (L) y eran muy incómodas. El modelo de Bose QuietComfort Ultra Earbuds (que al momento de escribir esto) es más caro. Es muchísimo más cómodo. Porque su ANC no tiene el requerimiento de "vacío en el oído" de los Sony. Además ajustan diferente a los Sony. No solo tienen la gomita (de plástico, no es memory foam) que se mete en el oído, además traen un "ganchito" que ajusta en la oreja para que los audífonos no se muevan. Y cada que los colocas en los oídos hacen un sonido (tipo orquesta) para asegurarse de hacer bien el ANC. He leído otras reseñas que se quejan de que el sonido (calidad de audio, para los audiófilos) no es nada del otro mundo, tomando en cuenta que son marca Bose. Y estoy de acuerdo. No es nada del otro mundo y estoy seguro que otros modelos Bose tienen mejor calificación en este aspecto. Pero la música suena muy bien, sobretodo si activas el modo "Inmersión" (que por defecto, pone al máximo el ANC). El ANC es excelente. Los uso en la oficina y estoy a unos metros de la cafetera donde la gente se junta a platicar y moler el café (es la definición de ruido) con el ANC no escucho nada de ruido ambiental, solo mi música. En verdad son unos excelente audífonos. Y los recomiendo mucho.

Curiosamente termine comprando estos audífonos Bose QuietComfort Ultra Earbuds después de devolver unos audífonos Sony WF-1000XM5.

¿Qué hicieron mejor que los Sony? En cuanto a características, la aplicación de celular, sonido y ANC no les falta nada a los dos. Los dos son de alta gama y se nota. Pero en mi caso los Sony fueron muy incómodos. Para que el ANC en el modelo WF-100XM5 funcione correctamente es necesario que las "gomitas" de un material tipo "memory foam" hagan vacío en tus oídos. Y la única forma en la que lo conseguí (según la misma aplicación de los audífonos) fue usando las gomas grandes (L) y eran muy incómodas.

El modelo de Bose QuietComfort Ultra Earbuds (que al momento de escribir esto) es más caro. Es muchísimo más cómodo. Porque su ANC no tiene el requerimiento de "vacío en el oído" de los Sony. Además ajustan diferente a los Sony. No solo tienen la gomita (de plástico, no es memory foam) que se mete en el oído, además traen un "ganchito" que ajusta en la oreja para que los audífonos no se muevan. Y cada que los colocas en los oídos hacen un sonido (tipo orquesta) para asegurarse de hacer bien el ANC.

He leído otras reseñas que se quejan de que el sonido (calidad de audio, para los audiófilos) no es nada del otro mundo, tomando en cuenta que son marca Bose. Y estoy de acuerdo. No es nada del otro mundo y estoy seguro que otros modelos Bose tienen mejor calificación en este aspecto. Pero la música suena muy bien, sobretodo si activas el modo "Inmersión" (que por defecto, pone al máximo el ANC).

El ANC es excelente. Los uso en la oficina y estoy a unos metros de la cafetera donde la gente se junta a platicar y moler el café (es la definición de ruido) con el ANC no escucho nada de ruido ambiental, solo mi música.

En verdad son unos excelente audífonos. Y los recomiendo mucho.

19 people found this helpful

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Produto errado

Verified Purchase

Bom!!

Reviewed in Brazil on May 17, 2024

Bom!!!

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HASAN AKGÜL

Verified Purchase

bose..

Reviewed in Turkey on July 13, 2024

Ses ve gürültü engelleme gerçekten daha önce kullandığım kulaklıklalar ile kıyas bile edilemez. gürültü engelleme çok çok iyi. ses modlarında sarmalayan ses modu gercekten inanılmaz. kafanızı çevirdiğiniz noktadan ses geliyor hissi veriyor. bass ve tizler çok temiz ayrıca...See more

Ses ve gürültü engelleme gerçekten daha önce kullandığım kulaklıklalar ile kıyas bile edilemez. gürültü engelleme çok çok iyi. ses modlarında sarmalayan ses modu gercekten inanılmaz. kafanızı çevirdiğiniz noktadan ses geliyor hissi veriyor. bass ve tizler çok temiz ayrıca bir ekolyzeri var kendinizde ayarlayabiliyorsunuz. 3-4 saat aralıksız müzikdinlemede kulaklarımda bir rahatsızlık hissetmedim. kulaklık şarjını gösteriyor ancak kulaklık kabı sarjı göstermiyor bu bir eksi bence. ayrıca kayıp kulaklık bulma yok. daha önce kullandığım kulaklıklarda mevcuttu belki ileriki günlerde yazılım ile hallederler. sonuç olarak bence çok kaliteli ve biraz pahalı tarafta.

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