Discharge/Refinance Authority form
DISCHARGING TO REFINANCE?

","/dischargeForm/entryPage/bannerContent":"

Make sure you're getting the most out of your CommBank home loan before you consider refinancing. Call us on 1300 219 166, or if you’re calling us from overseas, contact us on
02 4749 0774
, 8am-6pm Monday to Friday (Sydney time) to discuss your options or start your discharge if you choose to continue.

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* Please note that this is not a toll free number and standard roaming charges may apply

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We’ll need to speak to you (one of the borrowers), your Relationship Manager, Private Banker or originating Broker if you have one. 

\n","/dischargeForm/entryPage/stepsHeading":"Discharging for another reason?","/dischargeForm/entryPage/stepsContent":"

Are you a home loan customer?

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If you’re discharging to sell a property, substitute a security (property or cash), release a guarantor or repaid your loan, follow the steps below.

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\nKeep in mind, once we've received your signed request, there's a number of steps that need to take place to finalise and process your request.","/dischargeForm/entryPage/infoContent":"

Are you a business customer?

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To discharge or refinance your business loan or commercial property (including loans supported by residential property), use our business loan discharge form.

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Need help? Locate your local Business Banker or call us on 13 1998 any time.

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If there is a non-individual trustee involved, please contact your Relationship Manager or call us on 13 2224.

\n","/dischargeForm/entryPage/getStartedBtnText":"Let's get started","/dischargeForm/purposeSelection/heading":"What are you using the discharge / refinance authority for?","/dischargeForm/purposeSelection/labels":"Selling / sold a property|Refinancing a property|Loan repaid|Substituting an existing security|Releasing a guarantor","/dischargeForm/purposeSelection/values":"propertySold|refinance|releaseSecurity|substitute|releaseGuarantor","/dischargeForm/purposeSelection/note":"Not sure which type you need? Find out more","/dischargeForm/purposeSelection/reviewHeading":"Discharge Details","/dischargeForm/purposeSelection/dischargeRequestLabel":"Discharge request","/dischargeForm/releaseType/heading":"Will all loans for this property be repaid and closed?","/dischargeForm/releaseType/labels":"Yes|No","/dischargeForm/releaseType/values":"full|partial","/dischargeForm/instructionsToComplete/propertySold-full":"Great, to complete your property sold discharge you'll need:","/dischargeForm/instructionsToComplete/propertySold-partial":"Great, to complete your property sold discharge you'll need:","/dischargeForm/instructionsToComplete/refinance-full":"Great, to complete your refinance discharge you'll need:","/dischargeForm/instructionsToComplete/refinance-partial":"Great, to complete your refinance discharge you'll need:","/dischargeForm/instructionsToComplete/releaseSecurity":"Great, to complete your loan repaid discharge you'll need:","/dischargeForm/instructionsToComplete/substitute":"Great, to complete your security substitution request you'll need:","/dischargeForm/instructionsToComplete/releaseGuarantor":"Great, to release a guarantor you'll need:","/dischargeForm/instructionsToComplete/instructions":"

\nNOTE : Cash cannot be used as the primary or sole security\n

To find these details, refer to:

\nPlease note the home loan account holder may receive a call from CommBank to understand the reason for this discharge request","/dischargeForm/instructionsToComplete/labels":"Continue|Start again","/dischargeForm/instructionsToComplete/values":"yes|no","/dischargeForm/instructionsToComplete/firstCallInstructions":"

Let’s talk! Call us on 1300 219 166
Between 8am-6pm Monday to Friday (Sydney/Melbourne time)

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1.Make sure you're getting the most out of your CommBank home loan
\n2.Understand the costs and unexpected surprises associated with refinancing

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We’ll need to speak to you (one of the borrowers), your Relationship Manager, Private Banker or originating Broker if you have one. If you choose to continue, we’ll help you discharge as quickly as we can.

","/dischargeForm/instructionsToComplete/firstCallHeading":"LOOKING TO REFINANCE A COMMBANK HOME LOAN ?","/dischargeForm/instructionsToComplete/refinanceHeading":"COMPLETING YOUR DISCHARGE REQUEST FOR YOUR REFINANCE","/dischargeForm/instructionsToComplete/refinanceInstructions":"

Thanks for taking the time to talk to our team about your available home loan options.
\nWe look forward to supporting your home buying needs again and hope you choose to return as a CommBank home loan customer in the future.

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To complete your refinance discharge request you’ll need: 

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To find these details, refer to:

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Next steps:

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1.Complete, download and print the form

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2.Have all borrowers and guarantors sign

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3.Email cbadischarges@cba.com.au or drop off at your nearest branch

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Keep in mind, once we’ve received your signed request, there’s a number of steps that need to take place to finalise and process your request.

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The link to this form will expire
\nRefer to the CommBank email you received containing this link for the expiry time.
\nYou’ll need to complete and download the discharge form prior to expiry.
\nIf the link expires you’ll need to call us on 1300 219 166 to request a new link.

","/dischargeForm/instructionsToComplete/firstCallExpiryHeading":"

Page cannot be found

","/dischargeForm/instructionsToComplete/firstCallExpiryInstructions":"

It looks like the link to the discharge form has expired. You’ll need to contact us for a new link

\n

Let’s talk! Call us on 1300 219 166
Between 8am-6pm Monday to Friday (Sydney/Melbourne time)

\n

We’ll need to speak to you (one of the borrowers), your Relationship Manager, Private Banker or originating Broker if you have one.

","/dischargeForm/filledBy/heading":"Who's filling out this form?","/dischargeForm/filledBy/note":" ","/dischargeForm/filledBy/typeOptionLabels":"Select|Solicitor / Conveyancer|Broker|Myself (Borrower)|CommBank staff|Other financial institution|Other","/dischargeForm/filledBy/typeOptionValues":"|Solicitor|Broker|Borrower|CbaStaff|OfiLender|Other","/dischargeForm/filledBy/representativeLabel":"Representative / agent type","/dischargeForm/filledBy/reviewHeading":"Form filled out by","/dischargeForm/securityDetails/heading":"Existing security details","/dischargeForm/securityDetails/secondaryHeading":"Let us know the details of the security you currently hold with us.","/dischargeForm/securityDetails/formTitle":"Security details","/dischargeForm/securityDetails/securityTypeOptionLabels":"Property|Cash","/dischargeForm/securityDetails/securityTypeOptionValues":"property|cash","/dischargeForm/securityDetails/addressLabel":"Address","/dischargeForm/securityDetails/titleReferenceLabel":"Title reference","/dischargeForm/securityDetails/propertySoldLabel":"Property sold","/dischargeForm/securityDetails/settlementDateLabel":"Proposed settlement date","/dischargeForm/securityDetails/accountNumberLabel":"Account number","/dischargeForm/securityDetails/addAnotherBtn":"Add another security","/dischargeForm/securityDetails/securityOptionValues":"hasBeenSold|propertyStay|propertyRelease","/dischargeForm/securityDetails/securityOptionLabels":"Property sold|Property remaining with CommBank|Release without settlement","/dischargeForm/securityDetails/securityOptionRefinanceValues":"refinanceProperty|propertyStay|propertyRelease","/dischargeForm/securityDetails/securityOptionRefinanceLabels":"Refinance Property| Property Remain with CommBank| Release Property without settlement","/dischargeForm/securityDetails/securityOptionSubstitutionValues":"substitution|propertyStay","/dischargeForm/securityDetails/securityOptionSubstitutionLabels":"Substitute property|Property remain with Commbank","/dischargeForm/securityDetails/securityOptionLabel":"What's your intention for this property?","/dischargeForm/securityDetails/salePriceLabel":"Sale price","/dischargeForm/securityDetails/errorValidAddress":"Please select a valid address","/dischargeForm/securityDetails/errorAccountNumber":"Please enter a valid account number","/dischargeForm/securityDetails/securityTypeLabel":"Security type","/dischargeForm/securityDetails/errorSettlementDate":"Please enter a valid date","/dischargeForm/securityDetails/releaseDepositLabel":"Early release of deposit (s27) required","/dischargeForm/securityDetails/shareNumberLabel":"Share numbers","/dischargeForm/securityDetails/settlementStateLabel":"Settlement location","/dischargeForm/securityDetails/reviewHeading":"Security details","/dischargeForm/securityDetails/securityCountText":"Security {0}","/dischargeForm/securityDetails/termDepositReleaseLabel":"

NOTE: Term Deposit withdrawal requires an additional release form. Please visit your nearest branch to complete this form.

","/dischargeForm/securityDetails/securityCashRestrictionLabel":"

NOTE: There are restrictions on when cash may be used as a security. Contact your nearest branch, Lender or your Broker to discuss your options

","/dischargeForm/settlementAttendee/heading":"Who will be acting for you at settlement?","/dischargeForm/settlementAttendee/note":" ","/dischargeForm/settlementAttendee/representativeLabel":"Representative","/dischargeForm/settlementAttendee/representativeOptionLabels":"Select|Solicitor / Conveyancer|Myself (Borrower)|Other financial institution|Other","/dischargeForm/settlementAttendee/representativeOptionValues":"|Solicitor|Borrower|OfiLender|Other","/dischargeForm/settlementAttendee/reviewHeading":"Settlement","/dischargeForm/releasingAdditionalSecurities/heading":"Releasing security without settlement","/dischargeForm/releasingAdditionalSecurities/note":"We need some details to release the below security.","/dischargeForm/releasingAdditionalSecurities/releaseTitleLabel":"Would you like to release the mortgage from CommBank on this property?","/dischargeForm/releasingAdditionalSecurities/releaseTitleOptionLabels":"Yes|No","/dischargeForm/releasingAdditionalSecurities/releaseTitleValues":"true|false","/dischargeForm/releasingAdditionalSecurities/landDeedNameLabel":"Full name of person to receive deeds / documents","/dischargeForm/releasingAdditionalSecurities/landDeedAddressLabel":"Address where deeds/documents to be sent","/dischargeForm/releasingAdditionalSecurities/directDebitTitle":"Direct Debit","/dischargeForm/releasingAdditionalSecurities/directDebitNote":"We need account details as the Land Title Registry in the state / territory where the property is located will charge a registration fee to release the mortgage. By entering account details you agree to authorise and request Commonwealth Bank of Australia (APCA ID 404723) to process a one-off direct debit for registration fees.\nThis debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.","/dischargeForm/releasingAdditionalSecurities/reviewHeading":"Release of securities","/dischargeForm/releasingAdditionalSecurities/info":"Due to the importance of these documents, the nominated recipient should be a person(s) that would be acting on behalf of the borrower, like a conveyancer / solicitor.","/dischargeForm/borrowers/heading":"Borrower(s) details","/dischargeForm/borrowers/secondaryHeading":" ","/dischargeForm/borrowers/formTitle":"Borrower {0}","/dischargeForm/borrowers/borrowersTypeLabel":"Borrower type","/dischargeForm/borrowers/borrowersReview":"Please ensure these details match those held by the Bank for the Home Loan Account that is being discharged.","/dischargeForm/borrowers/borrowersTypeOptionLabels":"Select|Individual|Business / Company|Trust","/dischargeForm/borrowers/borrowersTypeOptionValues":"|individual|company|trust","/dischargeForm/borrowers/companyNameLabel":"Business / Company name","/dischargeForm/borrowers/trustNameLabel":"Trust name","/dischargeForm/borrowers/addAnotherBtn":"Add another borrower","/dischargeForm/borrowers/borrowerCountText":"Borrower {0}","/dischargeForm/borrowers/reviewHeading":"Borrower(s)","/dischargeForm/borrowers/reviewDirectorDetails":"{0}'s details","/dischargeForm/borrowers/directorCountText":"Director {0}","/dischargeForm/borrowers/trusteeCountText":"Trustee {0}","/dischargeForm/directors/heading-company":"Director(s) details","/dischargeForm/directors/heading-trust":"Trustee(s) details","/dischargeForm/directors/company-directorCountText":"Director {0}","/dischargeForm/directors/trust-directorCountText":"Trustee {0}","/dischargeForm/directors/addAnotherBtn-company":"Add another director","/dischargeForm/directors/addAnotherBtn-trust":"Add another trustee","/dischargeForm/guarantorsConfirmation/heading":"Are there any guarantors on these accounts?","/dischargeForm/guarantorsConfirmation/labels":"Yes|No","/dischargeForm/guarantorsConfirmation/values":"true|false","/dischargeForm/guarantorsConfirmation/reviewHeading":"Guarantors","/dischargeForm/guarantors/heading":"Guarantor(s) details","/dischargeForm/guarantors/guarantorsTypeLabel":"Guarantor Type","/dischargeForm/guarantors/guarantorsTypeOptionLabels":"Select|Individual|Business / Company|Trust","/dischargeForm/guarantors/guarantorsTypeOptionValues":"|individual|company|trust","/dischargeForm/guarantors/addAnotherBtn":"Add another guarantor","/dischargeForm/guarantors/formTitle":"Guarantor {0}","/dischargeForm/guarantors/secondaryHeading":" ","/dischargeForm/guarantors/companyNameLabel":"Company name","/dischargeForm/guarantors/trustNameLabel":"Trust","/dischargeForm/guarantors/guarantorCountText":"Guarantor {0}","/dischargeForm/guarantors/reviewHeading":"Guarantor(s)","/dischargeForm/guarantors/releasingLabel":"Release guarantor?","/dischargeForm/guarantors/releasingOptionLabels":"Yes|No","/dischargeForm/linkedAccountNumber/heading":"Account number(s)","/dischargeForm/linkedAccountNumber/note":"Enter your 9-digit home loan number or 14-digit line of credit number related to the property / security.","/dischargeForm/linkedAccountNumber/formTitle":"Account","/dischargeForm/linkedAccountNumber/accountNumberLabel":"Account number","/dischargeForm/linkedAccountNumber/closingLabel":"Are you closing this account?","/dischargeForm/linkedAccountNumber/closingOptionLabels":"Yes|No","/dischargeForm/linkedAccountNumber/closingOptionValues":"true|false","/dischargeForm/linkedAccountNumber/addAnotherBtn":"Add another account","/dischargeForm/linkedAccountNumber/info":" Any requested changes to your credit limit / home loan balance may be subject to credit approval.","/dischargeForm/linkedAccountNumber/amountToReduce":"What would you like your new line of credit limit / home loan balance (including redraw) to be (optional)?","/dischargeForm/linkedAccountNumber/reviewLabel":"New line of credit limit / home loan balance (including redraw)","/dischargeForm/linkedAccountNumber/reviewHeading":"Accounts","/dischargeForm/linkedAccountNumber/linkedAccountCountText":"Account {0}","/dischargeForm/linkToAccount/heading":"You have chosen to close your home loan account. If you have an Everyday Offset linked to this account, would you like to link it to another Standard Variable Rate home loan?","/dischargeForm/linkToAccount/note":"If you’re not sure right now, you can let us know at a later date by calling us on 13 2221 or visiting your nearest branch. \n
Select the account(s) which have an Everyday Offset to link to another Standard Variable Rate home loan. ","/dischargeForm/linkToAccount/linkToAccountLabel":"Link to Standard Variable Rate home loan account number","/dischargeForm/linkToAccount/reviewHeading":"Offset accounts","/dischargeForm/linkToAccount/accountNumberLabel":"Account number","/dischargeForm/linkToAccount/linkToAccountError":"Please provide a valid account. This cannot be the current offset account.","/dischargeForm/linkToAccount/info":"If we are unable to identify the loan number you have entered, or if this loan is not eligible, we'll link your Everyday Offset to the eligible loan with the highest balance. If no eligible loan exists, your Everyday Offset will no longer apply and your account will automatically switch to Smart Access account. For more details please download our Transaction, Savings, and Investment Account Terms and Conditions.","/dischargeForm/linkToAccount/accountTypeLabel":"Home loan account","/dischargeForm/convertAccount/heading":"If you’d like to convert any of your line of credit facilities into Smart Access accounts, select them below. Keep in mind, your account numbers won’t change. If you don’t select an account, it will be closed.","/dischargeForm/convertAccount/note":"If you do not select an account, it will be closed.","/dischargeForm/convertAccount/tcTip":"We'll send the borrower(s) a copy of the Transactions, Savings and Investment Account Terms and Conditions.\n The first deposit into this account will represent acceptance of these terms and conditions.","/dischargeForm/convertAccount/reviewHeading":"Line of credit accounts","/dischargeForm/convertAccount/smartAccountConvertLabel":"Account to be converted to a Smart Access account","/dischargeForm/convertAccount/accountTypeLabel":"Line of credit","/dischargeForm/excessFundsAccount/heading":"Excess funds (Optional)","/dischargeForm/excessFundsAccount/note":"There may be excess funds after the discharge is complete. Let us know where to return these remaining funds to you.","/dischargeForm/excessFundsAccount/institutionNameLabel":"Financial institution","/dischargeForm/excessFundsAccount/accountNameLabel":"Account name","/dischargeForm/excessFundsAccount/bsbLabel":"BSB","/dischargeForm/excessFundsAccount/accountNumberLabel":"Account number","/dischargeForm/excessFundsAccount/reviewHeading":"Excess funds","/dischargeForm/mainContactDetails/heading":"Main contact details","/dischargeForm/mainContactDetails/note":"Let us know who to contact if we need further information.","/dischargeForm/mainContactDetails/borrowerLabel":"Borrower","/dischargeForm/mainContactDetails/guarantorLabel":"Guarantor","/dischargeForm/mainContactDetails/reviewHeading":"Main contact details","/dischargeForm/mainContactDetails/mainContactLabel":"Main contact details","/dischargeForm/mainContactDetails/mainContact":"{0} ({1})","/dischargeForm/notificationsUpdates/heading":"Main contact details","/dischargeForm/notificationsUpdates/note":"Select as many who will receive text messages and email notifications regarding updates during various points of the application.\n","/dischargeForm/requiredPayoutFigure/heading":"Do you want an indicative payout figure?","/dischargeForm/requiredPayoutFigure/note":"We'll let the borrower know this figure within 7 business days of receiving the signed form.","/dischargeForm/requiredPayoutFigure/labels":"Yes|No","/dischargeForm/requiredPayoutFigure/values":"true|false","/dischargeForm/requiredPayoutFigure/reviewHeading":"Indicative payout figure","/dischargeForm/refinanceDetails/heading":"Refinance details","/dischargeForm/refinanceDetails/note":"Let us know who you are refinancing with","/dischargeForm/refinanceDetails/typeOptionLabels":"Select|ANZ|Aussie|Bank of QLD|Bankwest|CommBank|ING|Macquarie Bank|ME Bank|NAB|Newcastle Permanent|Rams|St George|Suncorp|Westpac|Other","/dischargeForm/refinanceDetails/typeOptionValues":"|ANZ|Aussie|Bank of QLD|Bankwest|CommBank|ING|Macquarie Bank|ME Bank|NAB|Newcastle Permanent|Rams|St George|Suncorp|Westpac|Other","/dischargeForm/refinanceDetails/reviewHeading":"Who are you refinancing with","/dischargeForm/refinanceDetails/refinanceCompanyLabel":"Financial institution","/dischargeForm/guarantorPropertyConfirmation/heading":"Do the guarantor(s) have a property to be released?","/dischargeForm/guarantorPropertyConfirmation/reviewHeading":"Guarantor","/dischargeForm/guarantorPropertyConfirmation/note":" ","/dischargeForm/guarantorPropertyConfirmation/labels":"Yes|No","/dischargeForm/guarantorPropertyConfirmation/values":"true|false","/dischargeForm/guarantorProperty/heading":"Guarantors' property to be released","/dischargeForm/guarantorProperty/reviewHeading":"Guarantors' property to be released","/dischargeForm/guarantorProperty/note":"This request will be subject to credit approval.","/dischargeForm/guarantorProperty/addressLabel":"Address","/dischargeForm/guarantorProperty/titleReferenceLabel":"Title reference","/dischargeForm/guarantorProperty/shareNumberLabel":"Share numbers","/dischargeForm/guarantorProperty/errorValidAddress":"Please select a valid address","/dischargeForm/substituteSecurityDetails/heading":"New security details","/dischargeForm/substituteSecurityDetails/propertyNewtoBankLabel":"Is this property new to Commbank?","/dischargeForm/substituteSecurityDetails/propertyNewtoBankOptionLabels":"Yes|No","/dischargeForm/substituteSecurityDetails/propertyNewtoBankOptionValues":"true|false","/dischargeForm/substituteSecurityDetails/salePriceLabel":"Owner's estimated value","/dischargeForm/substituteSecurityDetails/settlementDateLabel":"Proposed settlement date (optional)","/dischargeForm/substituteSecurityDetails/note":"Let us know the details of the new security for this substitution. This request is subject to credit approval.","/dischargeForm/review/heading":"Last chance to edit your details","/dischargeForm/review/note":"Review the details below and check they're correct. You won't be able to make any further changes once you've confirmed these details.","/dischargeForm/review/footerNote":"Once you click Confirm, you won't be able to edit these details. On the next screen you’ll be able to download the PDF.","/dischargeForm/submitForm/heading":"Download, print, sign and send","/dischargeForm/submitForm/note":"Make sure to download and save your PDF. Otherwise, you'll be unable to access it later.","/dischargeForm/submitForm/submitBtn":"Download PDF","/dischargeForm/submitForm/nextStepsHeading":"Next steps:","/dischargeForm/submitForm/nextStepsContent":"

For substitution of security, you will be required to verify your identity and provide privacy consent at a branch.

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We may also ask you for updated financial details and order valuation(s).

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Keep in mind, once we've received your signed request, there are a number of steps that need to take place to finalise and process your request. We'll be in touch with you shortly to progress your request.

","/dischargeForm/submitForm/downloadingMsg":"Downloading...","/dischargeForm/submitForm/errorMsg":"There was an issue generating your PDF. Please try again by selecting the button above.","/dischargeForm/submitForm/successMsg":"Downloading succeeded. Please sign and send.","/dischargeForm/closeModal/heading":"Are you sure you want to leave?","/dischargeForm/closeModal/note":"If you choose yes, we won't be able to save what you've done so far.","/dischargeForm/errorPage/heading":"Something went wrong","/dischargeForm/errorPage/note":"This form is currently unavailable. Please call 13 2221 or try again later.","/dischargeForm/errorPage/buttonText":"Try again","/dischargeForm/otpEntryPage/bannerHeading":"

DISCHARGING TO REFINANCE?

","/dischargeForm/otpEntryPage/bannerContent":"
\n

\n Almost there, help us verify you before getting started.\n Follow the instructions below to get started.\n

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\n If you face any troubles call us on 1300 219 166, or if you’re\n calling us from overseas, contact us on 02 4749 0774, 8am-6pm\n Monday to Friday (Sydney time).\n

\n\n

\n * Please note that this is not a toll free number and standard\n roaming charges may apply\n

\n
","/dischargeForm/otpEntryPage/stepsHeading":"To continue with the refinance:","/dischargeForm/otpEntryPage/stepsContent":"\n Keep in mind, once we’ve received your signed request, it will take up to\n 14 business days to process. This request may be subject to credit\n approval and we may ask for updated financial details and order\n valuation(s).","/dischargeForm/otpEntryPage/infoContent":"

Are you a business customer?

\n

To discharge or refinance your business loan or commercial property (including loans supported by residential property), use our business loan discharge form.

\n

Need help? Locate your local Business Banker or call us on 13 1998 any time.

\n

If there is a non-individual trustee involved, please contact your Relationship Manager or call us on 13 2224.

\n","/dischargeForm/otpEntryPage/sendNetCodeBtnText":"Send NetCode","/dischargeForm/otpEntryPage/sendNetCodeErrorText":"Error generating NetCode. Please try again.","/dischargeForm/otpEntryPage/verifyNetCodeInstructionsText":"Please enter the security code. You should have received it on your phone number.","/dischargeForm/otpEntryPage/verifyNetCodeLabelText":"NetCode","/dischargeForm/otpEntryPage/verifyNetCodeErrorDescriptionText":"Please enter a valid 6 digit NetCode.","/dischargeForm/otpEntryPage/verifyDoBLabelText":"Date of birth","/dischargeForm/otpEntryPage/verifyDoBErrorDescriptionText":"Please enter your Date of birth.","/dischargeForm/otpEntryPage/verifyNetCodeConfirmBtnText":"Confirm","/dischargeForm/otpEntryPage/verifyNetCodeErrorText":"Incorrect NetCode or date of birth, please correct and try again.","/dischargeForm/otpEntryPage/verifyApiErrorText":"Oops, something has gone wrong. Can you please try again.","/dischargeForm/otpEntryPage/isLoadingText":"Loading..."}">