Home Loan Appointment Booking

Explore Home Buying","readyToApply":"Appointments for new home loans or refinancing","readyToApplyDescription":"Booking an appointment only takes a few minutes. You can talk with a Home Lending Specialist:","readyToApplyDescriptionContinue":"We may call to see how we can help, even if you don’t complete your booking request","makeAnAppointmentLink":"Make an appointment","selfServe":"Make changes to an existing loan","selfServeDescription":"You can make many changes to your loan in NetBank such as your repayment amount and frequency.

To change your loan to a different type, message us.","logonToNetBankLink":"Go to NetBank","privacy":"About your privacy","privacyTooltip":"By continuing you acknowledge that we are collecting your personal information in order to assist with your home loan application. This information will assist us to determine your eligibility for your home loan application. If you are applying as a joint applicant you have permission to provide the person about information about the person you are applying with. For more details about how we handle your personal information or how you can access or correct your personal information or contact us with any feedback see our Privacy Policy.","callHeading":"Questions?","callIconAltText":"Call","callDescription":"Message us to chat to a specialist.","gettingStartedHeading":"Just getting started?","gettingStartedDescription":"Check out our easy-to-use tools, market updates, expert tips and range of home loans.","visitOurPropertyHubLink":" ","closeButtonAltText":"close"},"selfServiceScreen":{"heading":"What would you like to do?","answer":[{"key":"1","value":"Increase (top up) existing loan"},{"key":"2","value":"Change repayment amount or frequency"},{"key":"3","value":"Change repayment type"},{"key":"4","value":"Change home loan type"}],"answerNote":[{"key":"3","value":"i.e. Principal and Interest or Interest Only"},{"key":"4","value":"i.e. Standard Variable Rate to Fixed Rate"}],"answerLink":[{"key":"2","value":"/digital/homeloanrepayments"},{"key":"3","value":"/digital/homeloanrepaymenttype"},{"key":"4","value":"/digital/homeloanswitching"}]},"increaseExistingLoanScreen":{"heading":"Talk to a Home Lending Specialist","subHeading":"Get an appointment in a few minutes","bookAnAppointmentButton":"Book an appointment","applyNowSubHeading":"Or apply to increase (top up) your existing loan now","applyNowButton":"Apply","applyNowLink":"/digital/homeloantopups","callUsTitle":"To make an appointment with a Home Lending Specialist","callUsDescription":"Call us on 13 2224, 8am - 8pm, any day."},"logOnForABetterExperienceScreen":{"title":"Log on for a better experience","existingCustomerDescription":"Already bank with us?

Log on to book an appointment in branch, at your home or work, or over the phone.","newCustomerDescription":"New customer or don't have a log on?

Your appointment will be in a branch or over the phone. We'll need your contact details to book a time for you.","existingCustomer":" ","newCustomer":" ","logOnToNetBankButton":"Log on","enterDetailsButton":"I'm not a customer","allowProspectOff":"New customer or don't have a log on? you can call 13 2224 from 8am-8pm any day.","logOnLink":"https://mobile-app-redirect.commbank.com.au/digital/homeloanappointment/home/ExistingUsers"},"userIntentionScreen":{"heading":"What would you like to talk about?","questionId":"id_q_enq_purpose","answerId":"id_a_enq_purpose","answer":[{"key":"id_a_enq_purpose_newloan","value":"A new home loan or selling/buying property"},{"key":"id_a_enq_purpose_refinance","value":"Refinance your home loan from another lender"},{"key":"id_a_enq_purpose_topup","value":"Increase (top up) your home loan"},{"key":"id_a_enq_purpose_existing_loan","value":"Existing CommBank home loan"}],"existingHomeLoanSwitch":"true","existingHomeLoanStates":"VIC,QLD"},"speedUpByLoggingInScreen":{"heading":"Speed up your booking process by logging in","pastLender":"Have a past lender? We'll reconnect you","loginToNetBank":"Login to NetBank","doNotKnowLoginDetails":"Don't know your login details","doNotBankWithUs":"Don't currently bank with us?"},"contactDetailsScreen":{"heading":"To get started enter your contact details","firstName":"First name","lastName":"Last name","mobileNumber":"Mobile number","email":"Email","postcode":"Postcode","nextButton":"Let's go","logOnToNetBank":"Log on"},"jointLoanScreen":{"heading":"Will someone else be applying with you?","questionId":"id_q_joint_borrower","answerId":"id_a_joint_borrower","answer":[{"key":"id_a_joint_borrower_yes","value":"Yes"},{"key":"id_a_joint_borrower_no","value":"No"}]},"employmentStatusScreen":{"heading":"Where do you get your main income?","questionId":"id_q_empl_status","answerId":"id_a_empl_status","answer":[{"key":"id_a_empl_status_payg","value":"Employer"},{"key":"id_a_empl_status_selfempl","value":"Self-employed"},{"key":"id_a_empl_status_other","value":"Other"},{"key":"id_a_empl_status_unempl","value":"Not employed"}],"answerNote":[{"key":"id_a_empl_status_payg","value":"e.g. You receive a salary or wages from an employer"},{"key":"id_a_empl_status_selfempl","value":"e.g. Work for yourself or own your own business"},{"key":"id_a_empl_status_other","value":"e.g. Income from investments"},{"key":"id_a_empl_status_unempl","value":"e.g. Home duties, retired, unemployed"}]},"otherBorrowerEmploymentStatusScreen":{"heading":"Where does the other person applying get their main income?","questionId":"id_q_jb_empl_status","answerId":"id_a_jb_empl_status","answer":[{"key":"id_a_jb_empl_status_payg","value":"Employer"},{"key":"id_a_jb_empl_status_selfempl","value":"Self-employed"},{"key":"id_a_jb_empl_status_other","value":"Other"},{"key":"id_a_jb_empl_status_unempl","value":"Not employed"}],"answerNote":[{"key":"id_a_jb_empl_status_payg","value":"e.g. They get a salary / wages from an employer"},{"key":"id_a_jb_empl_status_selfempl","value":"e.g. They work for themselves or own their own business"},{"key":"id_a_jb_empl_status_other","value":"e.g. Income from investments"},{"key":"id_a_jb_empl_status_unempl","value":"e.g. Home duties, retired, unemployed"}]},"whenDoYouExpectToBorrowScreen":{"heading":"When are you looking to borrow?","questionId":"id_q_nl_when","answerId":"id_a_nl_when","answer":[{"key":"id_a_nl_when_now","value":"Within the next 6 months"},{"key":"id_a_nl_when_lt","value":"6 - 12 months"},{"key":"id_a_nl_when_gt","value":"12 months or more"}]},"propertyValueScreen":{"heading":"How much are you planning to pay for the property?","questionId":"id_q_nl_est_value","answerId":"id_a_nl_est_value","propertyValue":"Enter a property price from $10,000","nextButton":"Next"},"loanSecurityScreen":{"heading":"Where will most of your deposit come from?","questionId":"id_q_loan_security","answerId":"id_a_loan_security","answer":[{"key":"id_a_loan_security_deposit","value":"Savings"},{"key":"id_a_loan_security_property","value":"Property as security"},{"key":"id_a_loan_security_guarantor","value":"Guarantor"},{"key":"id_a_loan_security_noneabove","value":"I don't have a deposit"}],"answerNote":[{"key":"id_a_loan_security_deposit","value":"e.g. cash, inheritance, investments such as shares"},{"key":"id_a_loan_security_property","value":"e.g. Equity in your own home or another property"},{"key":"id_a_loan_security_guarantor","value":"e.g. someone else offers their own property as security for the loan"}]},"howMuchDepositScreen":{"headingDescription":"Can you access a deposit of at least ${percentageAmount}?","depositDescription":"Based on your property price of ${propertyAmount} you will need a ${percentageAmount} deposit (5% of the property value)","heading":"How much deposit do you have saved?","questionId":"id_q_deposit_amt","answerId":"id_a_deposit_amt","depositAmount":"Enter a deposit amount from $1","nextButton":"Next","answer":[{"key":"id_a_has_deposit_yes","value":"Yes"},{"key":"id_a_has_deposit_no","value":"No"}]},"financialHealthCheckScreen":{"heading":"Start your home buying journey with Home Hub","description1":"It looks like you're not quite ready to apply for a home loan. We offer a free 'financial health check' that can help you work out the best financial products and services to meet your needs. ","subHeading":"How to access the CommBank Home Hub","description2":"Call us to arrange a financial health check.\nWe can show you how to make the most of your bank accounts, as well as minimise fees and maximise your savings.","call":"Call 13 2224","introductoryText":"We understand that buying a home can be a big financial commitment. That's why we've got your back with Home Hub within the CommBank App.\n","FHCList1":"","FHCList2":"\n\n","downloadPrompt":"Download the CommBank app today","subHeading2":"Let’s talk about your finances","description3":"\nIt looks like you're not quite ready to apply for a home loan. We offer a free 'financial health check' that can help you work out the best financial products and services to meet your needs. We can show you how to make the most of your bank accounts, as well as minimise fees and maximise your savings.\n","playstoreLink":"https://play.google.com/store/apps/details?id=com.commbank.netbank","appstoreLink":"https://apps.apple.com/au/app/commbank/id310251202","callPrompt":"Call 13 2224"},"confirmSecurityOrGuarantorScreen":{"heading":"It looks like you don't have enough deposit saved. Are you able to find more deposit elsewhere?","questionId":"id_q_loan_security_2","answerId":"id_a_loan_security_2","answer":[{"key":"id_a_loan_security_2_property","value":"Yes, another property as security"},{"key":"id_a_loan_security_2_guarantor","value":"Yes, guarantor"},{"key":"id_a_loan_security_2_noneabove","value":"No"}],"answerNote":[{"key":"NA","value":"NA"}]},"refinanceGuarantorScreen":{"heading":"Does your loan have a guarantor?","questionId":"id_q_has_guarantor","answerId":"id_a_has_guarantor","answer":[{"key":"id_a_has_guarantor_yes","value":"Yes "},{"key":"id_a_has_guarantor_no","value":"No"},{"key":"id_a_has_guarantor_dntknw","value":"Don't know"}]},"totalRefinanceAmountScreen":{"heading":"What's the total amount you want to refinance?","refinanceAmount":"Enter a refinance amount from 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renovations?","questionId":"id_q_topup_usage","answerId":"id_a_topup_usage","answer":[{"key":"id_a_tu_usage_yes","value":"Yes"},{"key":"id_a_tu_usage_no","value":"No"},{"key":"id_a_tu_usage_dntknw","value":"Don't know"}]},"businessLoanScreen":{"heading":"Do you, your company or the person applying with you have any business loans?","questionId":"id_q_business_loans","answerId":"id_a_business_loans","answer":[{"key":"id_a_business_loans_yes","value":"Yes"},{"key":"id_a_business_loans_no","value":"No"},{"key":"id_a_business_loans_dntknw","value":"Don't know"},{"key":"id_a_business_loans_empty","value":" "}]},"otherBorrowerBusinessLoanScreen":{"questionId":"id_q_jb_business_loans","answerId":"id_a_jb_business_loans","answer":[{"key":"id_a_jb_business_loans_yes","value":"Yes"},{"key":"id_a_jb_business_loans_no","value":"No"},{"key":"id_a_jb_business_loans_dontknow","value":"Don't know"}]},"qualifiedSpade":{"questionId":"id_q_is_qualified_spade","answerId":"id_a_is_qualified_spade","answer":[{"key":"id_a_is_qualified_spade_yes ","value":"Yes"},{"key":"id_a_is_qualified_spade_no ","value":"No"}]},"appointmentIntroScreen":{"heading":"You can talk to a Home Lending Specialist:","branchAltText":"In branch","branchTitle":"In branch","branchSubTitle":"Choose the branch that suits you","otherAltText":"At home or work","otherTitle":"At home or work","otherSubTitle":"A Home Lending Specialist can come to you","phoneAltText":"Over the phone","phoneTitle":"Over the phone","phoneSubTitle":"Talk to a Home Lending Specialist on the phone","nextButton":"OK, got it","closeButtonAltText":"Close"},"whereWouldYouLikeToMeetScreen":{"heading":"Where would you like to meet?","answer":[{"key":"1","value":"Around"},{"key":"2","value":"Other location"},{"key":"3","value":"I'd prefer to talk over the phone"}]},"specificTimeScreen":{"heading":"What time would you 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Please try again or come back later.","overAvailabilityDaysLimit":"You have reached the end of booking possibilities"},"availabiltyOverflowScreen":{"noAvailabilityTitle":"No nearby branches have appointments","noAvailabilityDayTitle":"No available appointments for this day","tryCallingUs":"If you cannot find what you were looking for please call us on 1800 850 415"}},"variable":{"depositToPropertyValueRatio":"5"},"provideFeedback":{"title":"Help us improve this experience","link":"Provide feedback"},"exitScreen":{"closeAltText":"close","heading":"Are you sure you want to leave?","description":"We won't be able to save your progress","answer":[{"key":"1","value":"Yes"},{"key":"2","value":"No"}],"exitPageUrl":"https://www.commbank.com.au/digital/home-buying/start"},"homeLoanAppointmentIntroScreenV2":{"appointmentHeading":"Book an appointment","appointmentDescription":"Talk to a home lending specialist.","appointmentReasonsHeading":"What you can book an appointment for","readyToApply":"You can book an appointment","appointmentReasons":"","readyToApplyDescription":"","bookAnAppointmentLink":"Book an appointment","selfServe":"Change your existing loan online","selfServeDescription":"The tasks below can be done in NetBank in minutes.","changeLoanTasks":"Change your loan","repaymentTasks":"Change your repayments","refixLoanLink":"Refix your loan (if your fixed rate is expiring soon)","splitLoanLink":"Split your loan","fixLoanLink":"Switch from variable rate to fixed rate","changeRepaymentAmountLink":"Change repayment amount/date/frequency","changeRepaymentTypeLink":"Switch repayment from Interest Only","selfServeInfoHeading":"You can change your loan online","selfServeInfo":"You can self serve your existing home loan in minutes without booking an appointment","selfServeLink":"Go to change your loan","privacy":"About your privacy","privacyDescription":"By continuing you acknowledge that we are collecting your personal information in order to assist with your home loan application. 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