Digital Disruptions

(English follows) Fue un honor presentar recientemente nuestro punto de vista en torno a la innovación en remesas a los miembros de FICCAR (Consorcio de Inclusión Financiera para Remesas de Centroamérica), un programa de la Partnership for Central America (Alianza para Centroamérica). La PCA es parte de la iniciativa Centroamérica Adelante de la Vicepresidenta de los EE.UU., Kamala Harris, y tiene como objetivo apoyar soluciones prácticas para promover la oportunidad económica en El Salvador, Guatemala y Honduras. Digital Disruptions presentó ideas clave de nuestros proyectos de remesas digitales y migrantes con clientes en Asia, África y América Latina, así como orientación práctica sobre aspectos funcionales (marketing, producto, experiencia de usuario y estrategia) y algunas metodologías de innovación (por ej. investigación de diseño, experimentación) que hemos utilizado. Esperamos continuar apoyando a nuestros clientes y socios en la digitalización de las transferencias de dinero y hacer que las transacciones sean más eficientes y rentables tanto para los remitentes como para los receptores. ---------- It was an honor to present our point of view recently on innovation in remittances to members to FICCAR (Financial Inclusion Consortium for Central American Remittances), a program of the Partnership for Central America. The PCA is part of US Vice President Kamala Harris’s Central America Forward initiative, and aims to support practical solutions to advance economic opportunity in El Salvador, Guatemala, and Honduras. Digital Disruptions presented key insights from our digital remittances and migrant projects with clients in Asia, Africa, and Latin America, as well as practical guidance on functional insights (marketing, product, user experience, and strategy) as well as some innovation methodologies (e.g., design research, experimentation) that we have used. We look forward to continuing our support to clients and partners in digitizing money transfers and making transactions more efficient and cost-effective for senders and receivers alike. 

The International Day of Family Remittances highlights the enduring bonds that migrants around the world have with their families back home, and the valuable support that remittances play in sustaining livelihoods. Digital Disruptions has been privileged to support projects on domestic and cross-border remittances, and engage directly with migrants, in Latin America, Africa, and Asia.  See our case studies for more info:  https://lnkd.in/ecKVD9MQ.

We enjoyed attending the recent ProductCon in New York, where not surprisingly the talk was all about the impact of AI on the craft. Fantastic line-up of speakers from Slack, Amazon, Beats by Dre, American Express, and Warner Music Group, among others. There was general excitement how AI can help internally – by helping PMs doing more with less – and with key outputs, such as with product personalization or dynamic UI. Another sentiment expressed is that while AI is a powerful tool, the core principles of product won’t change – deeply understanding user needs, rapid experimentation to learn and de-risk, sound fundamentals for (eventual) profitability.

Thought-provoking insights at last week’s Service Design meet-up in Washington, DC on the future of the “craft” - great to hear from experts from a diverse set of top-tier organizations: Matthew Ford from Google, Joe Garcia from Capital One , Lora Allen, CCXP from USPTO, and Dr. Veronica X. Vela from Primary Care Coalition, and excellently moderated by Yvonne Tran from The New York Times. Looking forward to the next event!

This month we’re celebrating the 2-year anniversary of our User Experience and Interface Designer, Laura Sánchez! Laura is originally from Mexico and has been living in The Netherlands for the past 9 years. While her educational journey began in industrial design, for nearly a decade she has been passionately crafting digital solutions, most recently with Payconiq International, a fintech spinout from ING Bank. Beyond work, she channels her creativity through various artistic outlets, such as illustrating, playing music, or experimenting in the kitchen. One of her proudest moments at Digital Disruptions was conducting in-depth interviews and running usability tests with the local Ghanaian diaspora in Amsterdam last year for a money transfer project, shortly followed by running a design sprint with urban and rural recipients in Ghana. As an immigrant herself, Laura truly enjoys working directly with customers to design and launch meaningful products.

Last week was a hectic but inspiring series of events and meetings at the The World Bank / International Monetary Fund Spring Meetings, Inter American Development Bank, and at Africa Fintech Summit at Halcyon House. Lots of challenges and opportunities - we're ready for it!

We're proud that our Head of Design, Maria Clara, recently was selected on the Women in Fintech Powerlist for 2023! See below for some of the work she has led on applying best-in-class design practices for fintech projects around the world.

We’re excited to attend an excellent series of discussions on AI and Sustainable Development being hosted by the World Bank in Washington, DC as part of Paris21. Check out the full agenda here: https://lnkd.in/eRyWYtjP.

In honor of Women's History Month, we've outlined 3 business model strategies that service providers can use to tangibly address the needs of women, based on past engagements we've conducted with Mastercard, Ecobank Ghana PLC, and BRAC Microfinance. Take a look and let us know what you think.

Great insights on the potential of the garment sector to deepen financial inclusion - take a look!