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Diligent #clientreference. I figured I will start posting some of my client reference calls as I do them, but anonymized. I just had the pleasure of speaking with the Director of #InternalAudit at an organization that has under 5,000 employees and has been using Diligent for the past seven years for #GRC. Over the past seven years, this organization has transformed its risk, audit, internal controls, and SOX processes, moving from manual methods to a comprehensive, automated platform. They looked at one other closely competing solution and found it too rigid in configurability and too expensive in their licensing. The Diligent solution offered more capabilities and automation. The Diligent automation capabilities have been a game-changer for them, streamlining audit, risk, and control processes and significantly reducing manual efforts. The Diligent survey tool and data integration through APIs exceeded their expectations, providing valuable insights and enhancing how their audit department operates. The benefits of Diligent’s solution for this organization: time savings, increased data-driven insights, and improved cross-team collaboration. The Director of Internal #Audit highlighted the platform's flexibility and customization, enabling greater agility in business and GRC-related processes. Diligent's implementation support has been outstanding, ensuring a smooth transition and immediate functionality. Despite initial reporting module challenges, recent upgrades show promise, and overall, Diligent continues to be a responsive, collaborative, and innovative partner. There were some relationship hiccups from turnover during the transition when Diligent acquired Galvanize, but that was to be expected and has been resolved. This client's journey with Diligent showcases the tangible impact of a robust GRC platform on organizational efficiency and effectiveness. #GRC #RiskManagement #Audit #InternalControls #Automation #DataAnalytics #ClientSuccess #Diligent