"That was our best eCommerce Quarter ever at Travelpro Products, Inc." - Mark Costigliola 30% More Carts for Travelpro Products, Inc. with FenixCommerce Hit us up today to learn about our special offering for #shopify merchants. https://lnkd.in/gzyT4Tt #customersucess #customersatisfaction #roi #romi #travelpro #retail #dtc #ecommerce
About us
FenixCommerce is a SaaS company founded by veterans in the eCommerce industry with the mission to empower retailers to be competitive with the likes of Amazon in meeting customer expectations regarding delivery experience. By leveraging artificial intelligence (AI), data analytics, and robust machine learning techniques, FenixCommerce provides an end-to-end delivery management platform that enables retailers to deliver orders with unparalleled accuracy while reducing shipping costs by 10% to 25% and driving conversion up by 40%—all while providing transparency to both the retailer and the customer. FenixCommerce offers a comprehensive suite of solutions to address various aspects of the delivery process. These solutions include— ⬆️ Estimated delivery dates early in the pre-purchase journey, enabling retailers to offer customers highly accurate estimates about when orders are expected to arrive. ⬆️ Multi-carrier parcel rate shopping that compares shipping rates from different carriers and selects the most cost-effective option. ⬆️ Order routing with inventory visibility intelligently optimizes the delivery process by determining the most efficient fulfillment path for each order. ⬆️ Branded shipping tracking alerts, which enable retailers to maintain their brand identity throughout the entire delivery experience. Consumers know exactly where their orders are, thereby drastically reducing WISMO support calls by 75%. Ship Smarter, Deliver Better, Profit More FenixCommerce aims to empower retailers to enhance their delivery capabilities, meet customer expectations, and compete effectively with industry giants like Amazon. The integration of AI, data analysis, and machine learning helps retailers optimize their shipping operations, improve accuracy, reduce costs, and provide a transparent and satisfactory delivery experience for both the retailer and the end customer.
- Website
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https://www.fenixcommerce.com
External link for FenixCommerce
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- San Jose, CA
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Delivery Experience, Returns Management, Personalized Shipping Options, Ship Cost Management, Conversion Growth, Customer Loyalty, Personalization, Cart Recovery, Conversion Optimization, eCommerce Fulfillment, Customer Experience, Order Management, BOPIS, and Rate Shopping
Locations
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Primary
San Jose, CA 95129, US
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Austin, TX 78758, US
Employees at FenixCommerce
Updates
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What's New In Retail? 1. Nordstrom Expands Indochino 2. Jeff Haddox Named CTO for Omni Retail Enterprises 3. Best Buy's New AI Branding Campaign #Retail #News #Ecommerce #FenixCommerce #RecentNews #Innovation
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Delays can happen no matter how accurately we plan, but NEVER leave customers in the dark in such moments. FenixCommerce sends proactive delivery delay notifications, ensuring customers know of shipment delays. Contact us today and start reducing your WISMO calls. #FenixCommerce #eCommerce #TechInnovation #AI #CustomerExperience #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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FenixCommerce reposted this
If I became the CMO of a $20m+ brand today… This would be my go-to tech stack: Shopify… Duh. Tapcart - Yes, I know I am biased. But if you saw the data I get to stare at every day…. You would launch a mobile app in a hot second too. Klaviyo - There are a lot of great ESP’s out there, but I would need one that not only offers Email and SMS, but also Push Notification segmentation since I am obsessed with the mobile app sales channel. Yotpo for Loyalty program for the brand’s repeat shoppers Inveterate, Inc for Paid memberships for the brand’s hyper-loyalists Disco - "Network Effect" Post-purchase ads to lower CAC CreatorCommerce + Social Snowball ☃️- The influencer marketing 1-2 punch Rebuy Engine for on-site and in-app personalization, recommendations, upsells Gorgias for web and in-app chat FERMÀT for personalized customer journeys/funnels KnoCommerce for post-purchase surveys Retention.com for web traffic email capture Digioh for on-site and in-app quizzes/surveys Recharge for subscriptions - Saw their product roadmap at ChargeX, and it’s hard to bet against them. Yotpo for reviews Triple Whale and Elevar for analytics Nosto for search and merchandising FenixCommerce Commerce for estimated delivery dates on web and app Tolstoy for on-site and in-app video and UGC PostPilot is hands down the play for Direct Mail Swym for wishlist sync between web and app You’ll notice… Almost all of my picks integrate natively into BOTH the website and mobile app. Because if my website is making up 80% of sales, and mobile app is driving the other 20%, there will need to be total parity in terms of integrations and unification of the tech stack. I know there are many more amazing vendors out there. Who else am I missing from this list?
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Unlock the future of e-commerce by following FenixCommerce on all our social media platforms! Follow along from everything to memes, recent company updates and e-commerce tips. @Fenixcommerceinc on Instagram and Facebook https://lnkd.in/e6JWvjXn https://lnkd.in/ex-h_8ig @Fenixcommerce on X https://lnkd.in/eqJrXVcp #FenixCommerce #eCommerce #TechInnovation #AI #CustomerExperience #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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FenixCommerce reposted this
Founder, CEO @ Fenix Commerce | Partnering with brands like Bombas, gorjana, Dermalogica, men’s warehouse, and Jos A Bank to improve ROI on ecommerce shipping spend
Speed matters in eCommerce! A fast website not only enhances the user experience but also drives conversions and boosts sales. Don’t let slow load times hold your business back. #eCommerce #WebSpeed #CustomerExperience #FenixCommerce #eCommerce #TechInnovation #AI #CustomerExperience #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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Transform Your Business: Boost Customer Experience & Maximize Profitability with FenixCommerce! -+10% Increase in Conversion with AI-powered “Get it by…” dates -16% Savings on carrier spend through optimized order routing -75% Reduction in WISMO with post-purchase notifications -92% Decrease in Split Shipments -20% Drop in Cart Abandonment Rates -17% Savings with carrier rate shopping and label optimization #FenixCommerce #eCommerce #TechInnovation #AI #CustomerExperience #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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Feel Good Friday: Another Success Story! With Travelpro Products, Inc. Watching your business succeed is what motivates us every day at FenixCommerce. Travelpro Boosts Add-to-Cart Rates by 30% with FenixCommerce! 🚀 #SuccessStory #Ecommerce #FenixCommerce #eCommerce #TechInnovation #AI #CustomerExperience #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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Fenix x Attentive Enhance Post-Purchase Transparency with FenixCommerce and Attentive: Deliver Personalized Shipping Alerts via SMS and Ensure Your Messages Reach Customers with Unmatched Deliverability. #FenixCommerce #eCommerce #TechInnovation #AI #CustomerExperience #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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FenixCommerce reposted this
Founder, CEO @ Fenix Commerce | Partnering with brands like Bombas, gorjana, Dermalogica, men’s warehouse, and Jos A Bank to improve ROI on ecommerce shipping spend
In today's competitive market, customer experience is no longer just an option—it's the cornerstone of a successful business. Make customer experience your top priority, and watch how it transforms your business. Remember, every great experience you deliver today is an investment in your brand's future success. #FenixCommerce #CustomerExperience #eCommerce #TechInnovation #AI #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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