Glia

Where does your organization rank? There’s a new unified way to benchmark the value of your customer interactions–digital, phone, and AI. Register for the July 24th webinar! https://lnkd.in/gKmHh3q5

🌟 Read Glia's insightful guest blog about the transformative impact of artificial intelligence in banking. 🚀 Discover crucial strategies for leveraging AI responsibly to enhance the user experience, streamline operations, and drive innovation in banking. Responsible AI empowers banks and credit unions to harness AI's benefits while mitigating risks associated with #GenAI. Stay ahead in the dynamic fintech realm with responsible AI. Read the full article here: https://bit.ly/4br5SKe #ArtificialIntelligence #BankingTechnology #AIinBanking #UserExperience #Innovation #FinancialInstitutions

“Integrating our platform within the CU*Answers online banking platform enables their #creditunion community to quickly and easily leverage our modern #memberinteraction technology to overcome context gaps, strengthen member relationships and create a competitive advantage.” Learn more in CUToday about our work with CU*Answers and how we are helping credit unions enhance member support in today’s always-on environment: https://bit.ly/3VMuZkS

What does the road to #ResponsibleAI look like for #creditunions?   On #BigCast, our own Jake Tyler shares the key elements that make up responsible AI, how to mitigate common concerns and ways FIs can leverage the technology as a proven, safe pathway for innovation. Listen to the full episode with host Glen Sarvady here: https://bit.ly/3L0HDYJ

When it comes to customer interactions, we're helping #FinancialInstitutions blaze a trail with confidence. During our premier conference, #Interact2024, you'll hear about the range of experiences from industry peers and see how you can wrangle interactions smoothly and efficiently. 👋 Will we see you there? ⭐ Hurry! Early-bird discount ends July 1–don’t miss your chance to connect with industry experts and leaders:

📣 CU*Answers community: Are you ready to elevate your online banking experience? 📣 Glia is proud to announce a new partnership with CU*Answers to supercharge their It’s Me 247 Online Banking solution. CU*Answers credit unions can now more effectively personalize their member interactions while saving valuable agent time with Glia. Adam L. Ferguson, MBA, VP of Operations at Illinois Community Credit Union, is already using the integration to drive member growth and community education. “We needed to simplify our tech. Glia allowed us to modernize everything on a single platform. CU*Answers can now offer a simple, cost-effective solution.” “Glia’s tech helps credit unions improve member experience and boost efficiencies. Together, we're transforming online interactions,” said Kristian Daniel, VP, Client Services & Education at CU*Answers. Discover more about this transformative partnership: https://lnkd.in/gfuKrGHJ

Amazing to see Glia's Native SDK integrated within NCR! Native integration allows FI's to fully utilize all the capabilities of the mobile device! https://lnkd.in/dKWxkNug

Are you ready to revolutionize your financial services call center and deliver exceptional customer experiences? You can seamlessly blend digital and voice, empowering your reps to provide personalized, ChannelLess support that exceeds customer expectations. By partnering with Glia, you'll unlock: ✨ Efficient call routing and collaboration tools 💻 Convenient CoBrowsing and document sharing 📱 Engagement on customers' preferred channels 📊 Valuable insights through advanced analytics Transform your call center into a modern powerhouse. Watch the full video here: https://buff.ly/3w5qwRC #CallCenter #DigitalTransformation #CustomerExperience #FinancialServices #Banking #Insurance #CX

NCR customers - Glia has brought unified interactions to NCR Voyix's mobile banking app! 🎉 Through our partnership, NCR Voyix and Glia are delivering the flexibility and choice your customers need in today's digital-first world. "We are dedicated to providing financial institutions with leading digital-first banking solutions, and Glia's powerful solutions directly support this mission," said Ned Tobey, Chief Product Officer of Digital Banking at NCR Voyix. "By integrating Glia's unified interaction capabilities into NCR Voyix Digital Banking, we are helping banks and credit unions better personalize service and support, improving the experience for customers and agents alike." Learn more: https://buff.ly/3x5nVYB

Illinois Community Credit Union is creatively deploying Glia’s AI solutions to drive member growth and community education. See how this #creditunion is leveraging #AI to meet its goals: https://buff.ly/45pm0ec