A pleasure as always, Australia 🇦🇺 🤝 Here's a glimpse into our exciting week in Sydney 📸 We had an amazing time showcasing Loop at Online Retailer Conference & Expo, hosting dinners for our lovely merchants and partners, and meeting both new and familiar faces ⭐ Can't wait for our next journey out to AUS! 🛫
About us
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances. We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products. We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it. Come help us build the future of ecommerce: www.loopreturns.com/careers
- Website
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https://www.loopreturns.com/
External link for Loop
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Columbus, Ohio
- Type
- Privately Held
- Founded
- 2017
Locations
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Primary
PO Box 16250
Columbus, Ohio 43216, US
Employees at Loop
Updates
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🌟 Celebrating our Summer 2024 Interns on National Intern Day! 🌟 Loop has 7 interns this summer across our Software Engineering and Sales Development teams. Their energy and dedication to learn are lighting up our teams both virtually and in our Columbus HQ. We can't wait to see what they accomplish next! 🚀 👏 #NationalInternDay
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Almost 3 months have passed since LPZA 2024 (🤯) , but we're still reminiscing on all the memories we made! Check out a few highlights from our time in Denver this past May in the YouTube video below 👇 📹 : From the Hip Photo https://bit.ly/3ShHBzI
Loopapalooza 2024 ⭐
https://www.youtube.com/
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Last week, we had the pleasure of jetting off to the beautiful Pacific Northwest for the Retail Summits in Seattle🌲 Vaishali Ravi, Cindy Styler and the rest of the team had an incredible time meeting with local brands and sharing the Loop love 💙 A special shoutout to our most loved swag item: the Loop-branded Callaway Golf balls ⛳️🏌️♂️ Looking forward to our next adventure in the PNW ⭐
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At Loop, you get to choose where and how you do your best work. We call it our “Blended Working Environment.” We have 3 main Employee Experiences: 🏢 Office: Our HQ in Columbus, OH available for anyone who lives within commuting distance. 📍 Hub: Any city with 4+ Loopers within 45 minutes of each other. We currently have 16 hubs! ⭐ Secluded: Anyone who doesn’t live within range of an Office or Hub environment. And we have 3 main Work Modes: 🏠 Remote: Communication 100% through technology 🤝 In-person: Working physically in the same space 🔹Hybrid: Some people are remote, and some people are in-person Any combination of Employee Experiences + Work Modes = Blended Work Environment 🤯 Each Employee Experience comes with unique benefits. Some of our favorites: 💰 Budget for quarterly gatherings 💻 Reimbursements for the use of a temporary office space 😎 A dedicated “champion” who helps plan events 📱 Slack channels to keep in touch between gatherings TLDR: flexibility, connection, and fun benefits! Follow along as we share more about how Loopers are creating their very own Blended Working Environments! 🤩 #flexiblework #homeoffice #hybridwork
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"Empty box" scams are striking some retailers hard, leading to considerable profit losses 📦 🤥 With nearly 14% of returns being abusive or fraudulent, we've crafted a blog that explores the various "empty box" scams impacting the industry and provides effective strategies to combat this form of returns abuse 💪 Don't miss out on these valuable insights—click the link below to read more 👇 https://bit.ly/3XQAO3E
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Large sales events require more planning than one might think 👀 Companies need to consider ramped-up product production, strategic logistics planning, and above all, heightened customer expectations for fast deliveries and easy returns. Kristen Kelly, VP of Product at Loop, recently spoke with FreightWaves about how merchants gear up for events like Prime Day. Despite starting preparations well in advance, slowdowns are inevitable during major sales. While merchants may not control speed entirely, they can still ensure a smooth customer experience by making returns easy and hassle-free 🚚 📦 “If a customer has a bad returns experience, that does impact whether they come back and shop with that brand. So you want to look at things that are convenient for them, that are cost-effective for them and the merchant themselves.” Follow the link below for more of Kristen's insights!👇 https://bit.ly/4fcuxFx
Prime Day: Quick deliveries, easy returns key for retailers
freightwaves.com
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We're thrilled to be named one of Gorgias's Technology Partners of the year! Thank you to the Gorgias team for this recognition. Here's to continued success, together! 🤩 🥂
Our partners go above and beyond to drive success with the brands we serve. They amplify our efforts 💪, work seamlessly with our team 🤝, and ensure that Gorgias is the #1 CX platform 🏆 in ecommerce. Plus, they’re always on hand to deliver innovative solutions. Which is why we’re thrilled to honor both Agency and Technology Partners this year! These awards celebrate dedication, collaboration, and a shared vision that helps Gorgias brands thrive, optimize operations, and expand market presence. Thank you to our incredible partners in North America, EMEA, and APAC for your unwavering support and commitment to success. Here’s to continued collaboration and excellence! Agency Partners of the Year: TalentPop, custo.tech, Vervaunt, Domaine, Convert Digital Technology Partners of the Year: Loop, Klaviyo, Relo
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Looking to maintain sustainability while expanding overseas? 👀 John-David Klausner, SVP of Business Development & Strategic Alliances at Loop shares valuable insights in SupplyChain Strategy's recent article on overcoming the challenges of balancing sustainable goals with global growth. Discover key strategies on: 🌐 Overcoming the challenges of cross-border expansion 🌿 Reducing the environmental impact of returns 🗣️ How retailers can respond to sustainability concerns 🌲 Implementing sustainable return policies ⭐ & much more! Click below to dive in 👇 https://bit.ly/3XV5gJO
How can your business balance international expansion with sustainability ambitions?
https://supplychainstrategy.media
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Returns may be inevitable, but you don’t just have to manage them – you can master them 💪 We partnered with InternetRetailing on their latest DeliveryX Returns Report, packed with brand new consumer data for an insider look into what UK shoppers really think about your returns 👀 🇬🇧 Download the report to uncover expert strategies for how brands can harness technology to minimise returns and reduce costs 💯👇 https://bit.ly/4bHTDcp
DeliveryX Returns Report 2024 - InternetRetailing