Discover C1 Elly, our generative AI platform that integrates and governs your data, ensuring precision and reliability. Tailored to your brand, C1 Elly accelerates your automation impact and unlocks your data's full potential. Download the datasheet: https://hubs.li/Q02GRzfk0
About us
C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.
- Website
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http://www.onec1.com
External link for C1
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Bloomington, Minnesota
- Type
- Privately Held
- Founded
- 1993
- Specialties
- Managed Services, Professional Services, Advisory Services, Cloud, Business Applications, Customer Experience, Modern Workplace, Cyber Security, Data Center, Enterprise Networking, Lifecycle Services, Communication Platform as a Service, AI, and Gen AI
Locations
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Primary
10900 Nesbitt Ave S
Bloomington, Minnesota 55437, US
Employees at C1
Updates
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We at C1 are excited to celebrate our summer interns on this #NationalInternDay! This year’s interns have done a tremendous job of living the C1 values, and we are grateful to have played a role in supporting their current and future successes.
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Effective Generative AI can deliver an incredibly customer-satisfying experience on any channel – but there are perils that come along with taking a “trial and error” approach to deploying Generative AI solutions. Read our blog post to learn what they are: https://hubs.li/Q02G_nvP0 #CX #CustomerExperience #AI #GenAI #GenerativeAI
An AI Solution Guide for Enterprise CX Automation
onec1.com
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CEO Jeffrey Russell recently spoke with Shepard (Shep) Hyken about what happens when empathy meets technology. Read the article in Forbes to learn how a human-centric approach to artificial intelligence can elevate customer experiences. https://lnkd.in/dyazSFjA
Empathy Meets Technology: Creating A Connected Human Experience
social-www.forbes.com
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Dive into the impact of AI on Cybersecurity Programs. C1 Edge surveyed hundreds of organizations to uncover how emerging technology, including generative AI, impacts cybersecurity programs. View the infographic to get insights on the impact of generative AI, governance policies, and other emerging technologies: https://hubs.li/Q02GRKVy0 #AI #AISecurity #Cybersecurity #CyberRisk #C1HX
Infographic | Cybersecurity Strategies for the AI Era
onec1.com
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A recent issue involving CrowdStrike and Microsoft led to widespread system crashes. While the resulting impact on C1 customers has been minimal, we are closely monitoring and addressing all issues. Learn more about the fix and our response: https://lnkd.in/gEtq8dsR
Outage from CrowdStrike update impacts Microsoft Windows users. What you need to know.
onec1.com
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Cybercriminals have been using AI tools to not only circumvent basic security controls, but also to elevate their thought processes and research possible entry points. Learn how to protect your organization: https://hubs.li/Q02Gh6QR0
Is AI’s Ability to Elevate Security Breaches Keeping CISOs Up at Night?
onec1.com
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In the ever-evolving landscape of customer service technology, businesses are equipped with an arsenal of tools designed to elevate user experiences and optimize service delivery. Read our blog to get an at-a-glance understanding of how these tools fit into today's customer service ecosystem: https://hubs.li/Q02G_xmh0
Untangling the Acronym Jungle of IVRs, VAs, IVA, Agent Assist
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C1 Chief Executive Officer Jeffrey Russell spoke with Shepard (Shep) Hyken on Amazing Business Radio about bringing humanity to technology in order to elevate customer experiences. Tune in now to learn why it’s so important to bring a human-centric approach to artificial intelligence: https://lnkd.in/eFDqRNxm
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