On Monday, July 15, you will have access to online banking and the Patelco Mobile App. Our branches and contact center will also be able to support your requests. We have restored most functionality and the services most used by our members. We recognize that there is still progress to be made for a full recovery and, while this may not be perfect, we are grateful to be able to support you with your banking needs again. Continue to visit http://patelco.org/ SecurityUpdate (link in bio) for further updates, including the latest information and a chart of what services are available.
About us
We believe people come first. As a not-for-profit credit union, we were founded to serve the financial interests of people in our communities. Our members entrust us with their financial health, and we don’t take that role lightly. From our team members in 37 branches, to those who answer member questions on the phone, to those who work behind the scenes to support our products and services, we are One Patelco team.
- Website
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http://www.patelco.org
External link for Patelco Credit Union
- Industry
- Banking
- Company size
- 501-1,000 employees
- Headquarters
- Dublin, California
- Type
- Nonprofit
- Founded
- 1936
- Specialties
- Home and Auto Loans, Checking and Savings Accounts, Personal Loans and Credit Cards, Online, Mobile and Text Banking, Investments, Advice, and Insurance, Credit Union at Work Program (For Employers)., credit union, and Financial Literacy
Locations
Employees at Patelco Credit Union
Updates
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We continue to work together with top cybersecurity professionals to investigate and return to full operations as quickly and safely as possible. While we do not have a definitive timeline for full functionality of our services, please know that we are bringing all resources to bear to respond to this incident and be assured that will keep you informed of our restoration progress. We encourage you to check our Security Incident Updates & Information Center for daily updates, including the latest information and service availability at patelco.org/SecurityUpdate Thank you for your continued support and flexibility. We hear your frustrations. Our teams – alongside trusted, experienced advisors – are working around the clock to get back to business as normal as quickly and safely as possible.
Security Update - Patelco Credit Union | Personalized Banking and Financial Services
https://www.patelco.org
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Today, we have good news: please visit our Security Incident Updates & Information Center: https://lnkd.in/gpVZ5iF7 for the latest updates, messages from our CEO, and answers on our operations and service availability. This will be updated as services come back online.
Security Update - Patelco Credit Union | Personalized Banking and Financial Services
https://www.patelco.org
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We are committed to keeping our members and community informed and have established a dedicated webpage for all further updates related to the cybersecurity incident. Please continue to check https://lnkd.in/gpVZ5iF7 for updates on service availability and our restoration progress. We appreciate your continued patience.
Security Update - Patelco Credit Union | Personalized Banking and Financial Services
https://www.patelco.org
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Thank you for your patience and understanding as we navigate the serious security incident from yesterday. This required us to shut down some of our day-to-day banking systems so that we can remediate the issue and contain the impact including online banking, our Mobile App, and our call center. Currently, electronic transactions such as transfers (including Zelle), direct deposit, balance inquiries, and payments are unavailable. Debit and credit card transactions function in a limited capacity. For cash withdrawals and deposits, you can access Patelco ATMS, including over 30,000 shared branch ATMS in the U.S. Find your nearest branch and ATM (including hours of operation) at patelco.org/locations. Our teams are working around the clock with top-tier cybersecurity experts to assess the situation and to restore service to you. Unfortunately, we are unable to provide an ETA on when those systems will be running as expected. We know this news is concerning, and we are committed to keeping you informed as our investigation continues. We will provide another social media update at 8pm.
Locations - Patelco Credit Union | Personalized Banking and Financial Services
https://www.patelco.org
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Building financial futures from the ground up! Our team created these custom playhouses for children in our partnership with Habitat for Humanity International. Thank you for the opportunity to help create lifelong memories! https://lnkd.in/geEVuf7m #peoplehelpingpeople #cudifference
Thank you to our passionate team members who gathered at our headquarters to partner with @habitat_ebsv for their playhouse build program. You truly created some beautiful houses that will make some families very happy. | Patelco Credit Union | Giulio Cercato · Good Intentions
facebook.com
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It's our 88th Anniversary month! This Friday, we're sharing some fun handpicked marketing materials from our nearly nine decades of service. From our earliest ads to today's email newsletters, every moment has been a privilege. Here's to our incredible team and our members—past, present, and future!
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Check out Small Talks for Big Change #podcast for expert advice and real-life experiences with interest rates, credit limits, rewards, credit score impacts, and a little guidance on how to choose the right card for you. https://lnkd.in/g5xigrBF... #creditcards
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We're proud to partner with organizations like SpringFour that offer financially healthy options for those experiencing setbacks. Together, we can extend more hope and opportunity to those we serve. It starts with empathy and a commitment to #peoplehelpingpeople. Jennifer Mink Erin Mendez #leadingwithheart #empathy #cudifference https://lnkd.in/g_QRp9eh
This week at Emerge, I had the incredible honor of meeting Rochelle Nawrocki Gorey Founder & CEO of SpringFour, and listening to Patelco’s very own President & CEO, Erin Mendez, speak so passionately about financial health and my favorite topic of all, empathy. 🫶🏻 Emerge was such a wonderful experience and I’m honored I was able to attend and meet amazing people during my time in Chicago! Here’s to building a future where financial health and empathy are at the forefront of our industry! 💡💪 Thank you Financial Health Network! You outdid yourself this year! #EmergeConference #FinancialHealth #Empathy #Leadership #Inspiration #CreditUnion #Patelco #SpringFour
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Thank you to the efforts of our team member volunteers, who packaged a total of 10,152 meals with Rise Against Hunger! Believe it or not, that's enough to feed 47 kids for an entire school year! #peoplehelpingpeople #cudifference