A customer having a medical emergency inside a Terminal 4 ladies room was rescued after an airline employee crawled under a stall to open a door and allow access to emergency workers. Vanessa M., an agent with Southwest Airlines at PHX, realized the customer was in distress and stepped in before other responders came on scene. “This was above and beyond her normal duties. She showed such compassion and assisted in the best possible way she knew how,” said the Aviation Department supervisor in nominating Vanessa for recognition. “Such a wonderful and selfless act.” We think it is, too, so Vanessa has been recognized by our On the FLY team (F = Friendly. L = Let me help. Y = You.) Do you have a story about awesome customer service from a Sky Harbor employee? Send the details to us at skyharbor@phoenix.gov.
Phoenix Sky Harbor International Airport
Airlines and Aviation
Phoenix, AZ 9,578 followers
America’s Friendliest Airport®
About us
The City of Phoenix owns and operates Phoenix Sky Harbor International Airport (PHX). Located in the heart of the southwestern United States, Phoenix Sky Harbor offers more than 120 nonstop flights each day to domestic and international destinations with connecting service to anywhere in the world. Phoenix Sky Harbor International Airport is America’s Friendliest Airport®, and customer service amenities include free Wi-Fi in all terminals, delicious local and national dining options, one of the largest airport museum programs in the country, exciting retail options, and more. Phoenix Sky Harbor International Airport has an annual economic impact of nearly $38 billion. Every day approximately 1,200 aircraft and approximately 120,000 passengers arrive and depart at Sky Harbor. For more information, visit skyharbor.com
- Website
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https://skyharbor.com/
External link for Phoenix Sky Harbor International Airport
- Industry
- Airlines and Aviation
- Company size
- 10,001+ employees
- Headquarters
- Phoenix, AZ
- Type
- Government Agency
- Founded
- 1935
- Specialties
- Aviation and Airport
Locations
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Primary
2485 East Buckeye Road
Phoenix, AZ 85034, US
Employees at Phoenix Sky Harbor International Airport
Updates
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Travel family-friendly with confidence! Phoenix Sky Harbor International Airport was voted one of the best Kid-Friendly Airports in the U.S. for the Motherhood Loves Community Awards by the Motherhood Community! The award was based on family-friendly amenities such as nursing rooms and play places, overall ambience, and convenience. https://lnkd.in/g35mdwSP View more information on traveling with children: https://lnkd.in/gb6pdjTH
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Did you know we have an Airport Worker Child Care Scholarship Program? This added benefit for workers in the aviation industry helps provide safe, quality, and affordable childcare. https://lnkd.in/gT92Hbba Find out more at https://lnkd.in/giqY6Y4T
Airport Worker Child Care Scholarship Program - Rachael Testimonial
https://www.youtube.com/
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The July issue of PHX Check-In is available online. Read more about how the Phoenix Airport System is Arizona's largest economic engine, find out about our newest Museum exhibition, learn what new routes are coming, and much more. https://lnkd.in/gamzVdV5
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Connect with us! We ranked as the airport with the fastest mobile download speeds in the U.S. with mobile speeds greater than 150 mbps. We also ranked number 4 amongst the top airports with median download speeds and number 2 for upload speeds over Wi-Fi. This result is driven by the upgraded Wi-Fi 6 network from Boingo. Read more at https://bit.ly/3WnJJbz.
Your Guide to Airport Wi-Fi and Mobile Performance at 50+ Global Airports in 2024 | Ookla®
ookla.com
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We're honored to receive several awards over the past few months. These are a result of the hard work of our team members and our community partners. Thank you! https://lnkd.in/gMnBZNXN
More love for Phoenix Sky Harbor Airport: Why it's on the latest top 10 list
azcentral.com
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Phoenix Sky Harbor International Airport reposted this
Liking what you do comes naturally with America's friendliest airport. We’ve had some incredible milestones working with the City of Phoenix, Phoenix Sky Harbor International Airport for over 25 years, including the award-winning mural relocation project for “The Phoenix,” Terminal 2’s iconic Paul Coze mural. Learn more about our airport work. https://stantec.co/3zHUsF0
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Reminder - our award-winning Dementia Friendly Air Travel Workshop is back next week. Register today at skyharbor@phoenix.gov. https://lnkd.in/gmAFMUWF
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An airport employee won over a customer for being “lovely and attentive” during a visit to one of PHX’s many shops. Flora N. is a customer associate with airport contractor CASA Unlimited, and during a recent visit a passenger got to experience Flora’s excellent customer service firsthand. “Flora was kind and gracious,” the passenger said in nominating Flora for recognition. “Because of her, I wanted to let you know that she made me feel welcome and appreciated.” We are happy to celebrate Flora’s kindness with everyone, so our On the FLY team (F = Friendly. L = Let me help. Y = You.) did just that with an award. Do you have a story about awesome customer service from a Sky Harbor employee? Send the details to us at skyharbor@phoenix.gov.
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Indulge in the perfect pairing, freshly baked pastries and a tasty cup of coffee! ☕ Get a good start to your morning at Peet's Coffee & Tea in Terminal 4, located post-security or in Terminal 3 near Baggage Claim. Bruce Mosby is the founder and president of Mosby and Company, which runs both of the Peet’s airport locations for SSP America. Learn how his philosophy of deeply involving employees has created a culture of success at his Peet’s stores with both being in the top 5% in the country. https://lnkd.in/geKjvHsF