SSON

📰 Our weekly #SharedServices newsletter is out! We’ve had Blockchain, we’ve had RPA, we’ve had #GenerativeAI, but the next big thing appears to be “Agentic AI.” Read on to find out more and discover some of our upcoming webinars, reports, podcast and more...

It’s time to get hyped! Ready to elevate your #workplace strategy this February 24-26, 2025, with the return of the #WorkX Conference? Join us for a lively experience designed to help corporate real estate and facilities leaders embrace flexibility and create purposeful spaces for the modern workplace. What to expect in 2025: ✨In-Person Site Tours: Explore JPMorganChase Chase & Co. and other innovative offices, focusing on health, wellness, sustainability, and work-enabled technology. ✨Drive Cost Savings: Learn how space management and portfolio rationalization can reduce costs and optimize efficiency through utilization data and innovative technology. ✨Enable a Flexible Workplace: Champion collaboration and productivity with #flexible workspace strategies grounded in engagement data and brand alignment. ✨Inspire Culture: Foster community and boost employee satisfaction with purposeful #spacemanagement that prioritizes human-centric functionalities. Don't miss out on this opportunity to reimagine your workplace! Book online now and save big to get ahead for 2025! https://lnkd.in/epNEspZB

Episode Four of #AskSSON has now landed! 🚀 This week, we are learning how to establish a data-driven mindset with Steve Rudderham, valued SSON Advisory Board Member and Global Leader for Carrier Business Services. 🙌 Steve highlights the key elements of a data-driven mindset: 📈 Strong leadership & executive sponsorship 👥 Getting the right expertise 💡 Robust data governance Have a GBS question of your own? Contact Sally Fletcher (sally.fletcher@iqpc.de) or leave a comment below and your query might be featured in the next edition of Ask SSON! Stay tuned for more insights and solutions from industry leaders. 💡 #SharedServices #datamanagement #data #GBS #Leadership

Gen AI isn’t a simple plug and play solution. Discover how to educate your employees and make AI less scary at this insightful Panel Discussion at Shared Services & Outsourcing Week (SSOW) in Houston this September. Join thought leaders Samir Bagri from CBRE, Eric Harding from PayPal, and Milan McGraw, Deep Learning Engineering from Amazon Web Services. In this dynamic session, you'll learn how to: 💡 Build an innovation culture and develop dashboards to measure learning 💡 Foster adaptability and continuous learning to meet evolving market demands 💡 Employ #GenAI to produce more value for your customers and employees 💡 Provide AI training and continue your #upskilling journey Don’t miss this opportunity to lead the charge in AI-driven transformation. Curious what other sessions #SSOWeek has in store? View the agenda now - https://loom.ly/9RBMXks

🚨 Did you know 44% of businesses have faced invoice fraud?* It's a growing concern, but there's a powerful solution. Join our upcoming webinar on August 14th to discover how AI and machine learning can transform your manual processes into secure, autonomous systems. Gain key insights, including: 🤖 How AI and ML can reduce the risk of fraud 🔄 Moving beyond automated to autonomous AP processes 🔍 The latest findings from Censuswide Research on the impact of fraud within AP Secure your spot now and learn how to safeguard your business against fraud. Register here: https://bit.ly/4ffYZ1E *Based on a 2024 survey of 1,533 finance professionals by Censuswide Research. #InvoiceFraud #AI #MachineLearning #Automation #AP #FraudPrevention

🚨 SAVE THE DATE 🚨 We're excited to announce the return of our Future of O2C: All Access 2024, taking place on September 4th! Explore the latest in Order-to-Cash automation and AI, and learn how to enhance cash flow and customer experience. Key topics include: 🤖 AI & Generative AI in O2C: Exploring the potential to maximize cash-flow 📊 Impact Metrics: Key metrics to track: DSO, DPO, ADD 📈 Data Evolution: From historical, to predictive and prescriptive data! 🛠️ Automating Order Processing: Contract management, billing, Cash Application, and more! 🧩 Optimizing Sub-Processes: Disputes, Billing, Sales, Quotes—what can you bring into GBS? ⭐ Customer Experience: Balancing personalized service with economies of scale 🔗 Don't miss out! Claim your complimentary ticket here: https://bit.ly/4cURRpU #OrdertoCash #O2C #Automation #ArtificialIntelligence #AI #CashFlow

The #IAWeek Finance Transformation Event Guide is not just a game-changer for leveling up your #finance and #automation operations but also a crucial tool for navigating everything happening at #IAWeek in November in Atlanta! 🚀 Read it today: https://bit.ly/4f0kzXR. Shoutout to all the #IAWeek Advisory Board Members 👥: Ian Barkin, Rameshwar Balanagu, AJ Bernstein, Curt Burghardt, Dennis Culver, Ryan Davis, Cristina Duta, Jonathan T. Hardy, CSPO, FRM, PMP, SA, Vipin Jain, Matthew Kelly, CFA, Doug Kiehl, Emmanuel Lai, LSSBB, Henry Lyles, Maxim Ioffe, Angela McKeirnan, M.S., Matthew Murphree, Anand Parankussam, Lee Patsel, Pete Persson, Amol Rajmane, Camille Ready, Brent Ruth, Priyanka Singhal, and Rahul Trivedi.

🔍 In the fast-paced world of HR and Global Business Services (GBS), staying up-to-date with key terms is crucial. That’s why we've created the Top 55 HR Acronyms Infographic! Whether you're a seasoned pro or just starting out, our infographic is a quick, digestible guide to 55 essential #HR acronyms. Think you know them all? You might be surprised! Don't miss this chance to refresh and expand your HR vocabulary. Access your copy here - https://loom.ly/d29G27o

📰 Our weekly #SharedServices newsletter is out! In the GBS and SSO space, there is currently a lot of focus on the operating model. Are you asking yourself whether your organizations operating model is fit for purpose? is it designed to support the enterprise and is it ready to embrace full-scale AI? Read on to have your questions answered, as well as discovering some of our upcoming webinars, reports, podcast and more...

Houston! The countdown has begun. Just two months until the Generative AI for Shared Services & GBS conference—the ultimate industry event dedicated to shaping the future of #GenerativeAI. From September 17-19, join us for an unparalleled opportunity to elevate your knowledge and impact, right in the heart of Houston. Remember the Astros' World Series victory ⚾? Get ready to achieve that level of excitement again. This is your chance to strategize and collaborate with top industry experts, exploring how #GenAI is revolutionizing SSOs and GBSOs. Here's a sneak peek at a few speakers and their sessions: • Samir Bagri, CBRE: Beyond the Basics of GenAI (Sept 19) • Christopher Koch, Baylor Scott & White Health and White Health: Practical Applications for GenAI (Sept 18) • Nick Ploch, Brink’s Inc: Cultivating Collaboration for GenAI Readiness (Sept 18) • Cristopher Taylor, PayPal: Introducing Eva, PayPal’s Virtual Agent (Sept 18) Don't miss out on this transformative event! Let's shape the future of Generative AI together. Check out our Event Guide for more information. https://lnkd.in/gfnnGSry