Calling all CX professionals! 📣 Verint Engage is the premier customer engagement conference designed to help you perfect your organization’s customer engagement strategy, take advantage of AI and CX automation, and get the most out of your Verint solutions. Use the discount code: ENG24SOCIAL100 to save $100 on your Engage registration! https://lnkd.in/genmC5dh
About us
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
- Website
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https://www.verint.com
External link for Verint
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Melville, New York
- Type
- Public Company
- Founded
- 1994
- Specialties
- Customer Engagement Optimization, Customer Analytics, Engagement Management, Workforce Optimization, Contact Center, Branch and Back-office Operations, Video & Situation Intelligence, Artificial Intelligence, Chatbots, Automation, Compliance, Call Center, Workforce Engagement, Voice Of The Customer, Fraud, Intelligent Self-Service, Boundless Customer Engagement, Engagement Capacity Cap, and Customer Capacity Gap
Locations
Employees at Verint
Updates
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🚀 Learn how to blend the Human Touch with the AI Revolution to enhance customer satisfaction and stay competitive. 🤖✨ Join our expert panel for a deep dive into the future of customer service, where we’ll tackle the Fear of Reaching Out and unveil groundbreaking concepts. ✨ Secure your place and join us! https://bit.ly/4cOxnPr
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Discover Verint’s unique approach to boost your contact center’s efficiency, enhance customer experiences, and achieve rapid ROI. Watch the on-demand session with David Singer for key insights on getting started. https://lnkd.in/gihHVjWd
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Calling all CX professionals! 📣 Verint Engage is the premier customer engagement conference designed to help you perfect your organization’s customer engagement strategy, take advantage of AI and CX automation, and get the most out of your Verint solutions. Use the discount code: ENG24SOCIAL100 to save $100 on your Engage registration! https://lnkd.in/gdwSTs3G
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Could poor CX jeopardize your organization’s future? It could. Read Verint’s new report. https://bit.ly/3WBj4s4
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Calling all CX professionals! 📣 Verint Engage is the premier customer engagement conference designed to help you perfect your organization’s customer engagement strategy, take advantage of AI and CX automation, and get the most out of your Verint solutions. Use the discount code: ENG24SOCIAL100 to save $100 on your Engage registration! https://lnkd.in/genmC5dh
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Meet Verint at #APCO 2024 Booth #1000 and see how automation can help you auto-score 100% of the calls received by your PSAP across all channels – voice, email, chat, text-to-911, and more. Learn more about Verint's offerings for public safety at: https://lnkd.in/ejUtfuWi
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Understanding behavioral data is critical to the success of your contact center. In this webinar you’ll learn how Verint can capture this behavioral data from multiple data silos across the enterprise to achieve significant ROI for your organization. Watch now on demand to hear from David Singer & John Clark on this topic. https://lnkd.in/grehuTTE
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🚀 AI is Transforming Customer Experience! 🚀 The Verint State of Digital Customer Experience Report 2024 found that AI is no longer just a buzzword. It’s at the core of CX strategies for leading businesses. 🔍 Key insights: ● 52% of businesses see AI as crucial to their CX strategy ● 66% are increasing their CX tech spend over the next 12 months ● AI-powered self-service and automated routing are top priorities Download the report to discover the priority AI use cases for #CX leaders ➡️ https://lnkd.in/gkcFRPvZ
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A leading UK insurer deployed a Verint AI-powered bot and saved more than $1 million with a 22% increase in customer satisfaction. Read more in the press release ➡️ https://bit.ly/4cdbCIh
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