Brand Manager

This individual will be responsible for developing brand strategies, marketing plans, and product innovations to drive product growth. They should feel comfortable working cross-functionally to execute these strategies and ensure brand consistency. 

Qualifications

Basic understanding on how all sides of Amazon works - Marketing, advertising, logistics, compliance, and customer service

Strong interpersonal skills

Maintains excellent writing and language skills

Ability to work independently while following an overall management strategy

Ability to adapt and respond to multiple incoming requests and shifting priorities

• Experience with creating Amazon listings
• Stays calm under pressure
• Critical thinker
• E-Commerce: 1 year (Required)
• Amazon Seller Central: 2 years (Required)
• Language: English (Required)
• Full-Time, Fully Remote
• “Client Comes First” mentality
• Strong internet connection

Account management: 1 years (Required)

Client facing: 1 years (Required)

Bachelor's Degree

3 years

No travel

Responsibilities

You will be overseeing the day to day operation of our client's Amazon accounts and develop the strategies to grow sales

The Brand Manager works closely with the team and interfaces with the Director of Client Services to translate the strategy into action and decides how best to implement best practices to improve our clients’ results

Collaborate directly with a Director of Client Services to engage with multiple clients about their questions and concerns on the Amazon platform through email, client calls, and project management tools ensuring that a high level of customer retention and satisfaction is maintained

Critical Thinker - Problem solve and troubleshoot issues that will come up on Amazon platforms such as inventory issues, trademark infringements, suspensions, Product Detail page removals, etc

Supporting overall account health by monitoring inventory forecasting, sales, troubleshooting listing issues with creative problem solving, and be proactively watching for changes in the industry

Amazon policy adherence and general operations to ensure that there are no suspensions or negative impacts to the client’s Amazon account

Follows Velocity Sellers’ Amazon listing optimizations best practices to make sure that all product detail pages are retail ready

• Proactively monitor client Amazon accounts for general opportunities and issues
• Working with a support team to strategically schedule and deploy promotional offers
• Overseeing a support team to ensure superior customer service
• Reports for measured KPIs on a routine basis to Director of Client Services
• Working across departments to ensure product fulfillment and launches are deployed successfully
• Building out strategy that produces long term growth on all client accounts