Chief Information Officer

Chief Information Officer

Location: Charlotte, NC

Direct Hire

True Signing has partnered with one of their clients to help them find an experienced Chief Information Officer with the following qualifications:

• Builds, directs, and implements the company’s IT strategies with a focus in the areas of Cybersecurity, IT Operations, Software Engineering Initiatives and Business Intelligence/Data Analytics.
• Looks for areas where technology can differentiate customer and employee experiences and drive operational efficiencies.
• Prioritizes departmental work and partners with business leaders to ensure IT resources are assigned the highest value request/projects.
• Drives the human capital plan to ensure IT staff have clear goals and expectations along with career development opportunities and the resources and training to be successful.
• Delivery of Business/Technology initiatives and digital transformations. Ensure these are effectively and efficiently planned and executed.
• Manages departmental budget, capital expenditure and allocation of expenses.
• Responsible of the technology vendor partnerships including vetting new vendors and systems, reviewing, and managing contracts, price negotiations and holding vendors accountable to deliver.
• Accountable for pragmatic build vs buy decisions and ensuring the architecture is scalable, secure, and resilient.
• Bachelor’s degree in information systems required, master's degree preferred
• Minimum 3 years' experience in Executive IT role reporting to the CEO, CFO or COO
• 2+ years security industry experience preferred
• Must have Salesforce and call center technology experience (preferred experience with Salesforce would be Sales, Service, Field Service Lightning, CPQ, Communities, Marketing Cloud and Commerce Cloud)
• Strong experience in broad technology program/project methodologies, specifically Agile/SCRUM.
• Experience with mobile technologies, devices, and business intelligence platforms (tableau preferred)
• Experience with ERP, Billing and Payroll systems and implementations
• Experience in M&A, including IT integrations
• Experience in data governance, Snowflake or similar data cloud solutions preferred

If you meet the above-mentioned qualifications and are interested in moving forward, kindly apply with your updated resume that reflects the needed qualifications for this role.