Swoon hiring Customer Service Representative- 80643 in United States | LinkedIn
LinkedIn respects your privacy
LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.
Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.
Duration: 4-month contract with the opportunity to extend
Rate: $21/hour (W2)
Job Description
Are you a proactive problem-solver with a passion for customer service? Join our team as a Customer Service Representative. In this pivotal role, you will handle inbound and outbound phone interviews for Medicare Supplement applicants in a call center environment. This position requires excellent interpersonal skills, critical thinking, and the ability to use computer-based resources to respond accurately to inquiries.
Responsibilities
Conduct customer phone verification interviews for all inbound and outbound calls to complete applications for insurance coverage.
Order prescription drug checks during phone verification interviews.
Process completed interviews for underwriting review.
Review and index applications into the workflow system.
Maintain detailed knowledge of all products and procedures.
Requirements
High-speed internet connection
Dedicated and uninterrupted workspace
Typing speed of 55 WPM or higher
Seniority level
Associate
Employment type
Contract
Job function
Customer Service
Industries
Medical Practices
Referrals increase your chances of interviewing at Swoon by 2x