Customer Service Representative

Our client, a wholesale apparel company, is looking for a PLM & CRM Specialist to join their team in Manhattan!

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Allocate all customer orders to the appropriate warehouses for fulfillment
• Track inventory levels and inbound shipments to ensure smooth and timely order fulfillment

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Experience with ERP systems

Please submit your resume for consideration!

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