Storm4 hiring Director of Customer Success in Los Angeles Metropolitan Area | LinkedIn
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Currently partnered with one of the most exciting software providers in the EV infrastructure space in North America. After securing multiple rounds of funding, they are seeking a Director of Customer Success to secure and grow enterprise-level accounts.
EV Charging Experience in a customer facing role is a must
Responsibilities:
Serve as the primary point of contact for key customers, managing relationships to ensure their needs are met and exceeded.
Collaborate with cross-functional teams, including Sales, Product Development, and Marketing, to align customer success initiatives with business goal
Analyze customer feedback and usage data to identify opportunities for product and service improvements.
Qualifications:
7+ years of experience in customer success, account management, or related roles in the software industry.
Demonstrated ability to lead and motivate a team.
Ability to work independently and as part of a team in a fast-paced environment.
Interested? Apply below or email me at Nicholas.Maharjan@Storm4.com
Seniority level
Director
Employment type
Full-time
Job function
Sales, Customer Service, and Business Development
Industries
Motor Vehicle Manufacturing and Industrial Machinery Manufacturing
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