Requirements: The Candidate must meet the following requirements
A baccalaureate degree from a regionally accredited U.S college or university is required supplemented by course work in occupational information, career planning, guidance and counseling or adult education. Social or behavioral science degree preferred.
Excellent customer service, oral and written communication skills are essential.
Knowledge and experience with the following: AF terminology, office procedures, AF education programs, WINDOWS 10, Microsoft Word, PowerPoint, and Excel
Duties:
Brief active duty AF personnel, spouses and DOD civilians on programs available through voluntary off-duty education. Advise military on the SkillBridge program and provide general Education and Training program information such as Air Force tuition assistance, federal financial assistance programs, local scholarships, as required by the Education and Training Flight Chief. Keep Education and Training staff current on all SkillBridge program changes and advise affected students promptly
Provide advisement to military members and supervisors on SkillBridge program and processes. Ensure members meet qualifications and program partners align with SkillBridge goals. Review SkillBridge documents, request any corrections and ensure finalized documents are ready for next reviewer. Document contact with applicants in Air Force Automated Education Management System (AFAEMS)
Refer students to search options in finding appropriate academic/training institution or program for furthering their education/training goals
Contractor will act as point of contact for outreach for SkillBridge and other education programs, maintain education records. Conduct follow-up activities (phone calls, mail-outs, emails) to ensure program objectives are being met
Responsible for preparing all necessary correspondence and forms and maintaining related records and logs required to support all aspects of job tasks. Also maintains statistical data as required by the education officer and assist with reports and other administrative tasks as request
Provide customer service: assist with walk-ins, answer phones, schedule appointments, and conduct briefings as needed
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Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Education and Training
Industries
Internet Publishing
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