Head of Information Technology

Job Title: Head of IT Infrastructure Technology

Location: Pier 400, in Los Angeles, CA

Perm/FTE Role

This position is based in Pier 400, in Los Angeles, CA and its 100% onsite.

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time”

Job Description

• The hands-on “Head of IT Infrastructure Technology” manages operational availability of Technology Infrastructure network, Technology Infrastructure systems, and technology Service vendors.
• The candidate must have hands-on skills, capability to manage, to implement, and operate IT infrastructure area, preferably in a multi-national company.
• The candidate must be highly knowledgeable with industrial infrastructure networks in large enterprises, virtualization, compute system and technology solutions from Cisco, Fortinet, Palo Alto Meraki and other global providers.
• This role will provide hands on Technology Infrastructure management and support, available for on-call L2 support, manage and support local IT team members as well as other cross-functional departments. You will help resolve implementation and integration issues using your competence, use local and remote teams, use service providers, and communicate with Sr management to drive business objectives.

• Manage IT Infrastructure Network & Systems, people, supervision, scheduling, development, evaluation, and local team.
• Responsible for industrial network competence, virtualization, monitoring & management systems, wireless and endpoint configuration, design and management.
• Competence to evaluate requirements for new infrastructure technologies, services, or infrastructure components.
• Implement an approach of addressing reliability, security, performance, and infrastructure best practices.
• Manage, deliver, and own know how and understanding of inter-system protocols (SQL Connections, RPC, Web Services) and capability to guide, to troubleshoot and isolate issues.
• Strong management skills and demonstrated ability to marshal resources and technologies; communication, scheduling and implementation to manage large- and medium-scale projects.
• Manage priorities and minimize downtime, plan maintenance and upgrades, OS patching and automated configuration changes.
• Mentor team members in technology and network operation, in management of procedures, SOPs and act as an escalation point for complex issues.
• Collaborate with internal and external engineers, with Managed Service Providers (MSPs), and IT vendors to ensure the smooth operation of IT infrastructure.
• Strong leadership and team management skills.

Skills and Qualifications

• Engineering degree and certification in Project management, Information Technology, Software engineering or related discipline is preferred.
• Minimum eight (8) years of technology infrastructure management, management of people and function. Project management experience.
• Competent in Infrastructure Systems - VMWare technologies, vCenter, vSphere, Windows technologies, ADFS and Group Policies.
• Strong experience in Infrastructure Network, switching concepts, spanning tree, VLAN concepts, interior and exterior protocols. Experience with SD-Wan, concepts and capabilities.
• WAN, Firewall concepts and architectures, IPS as well as remote access methods.
• Cybersecurity practices and technologies, 3rd party security providers.
• Proven experience in configuring and managing network infrastructure and security solutions, including Palo Alto, Cisco, Meraki, Zscaler and Fortinet.
• Strong analytical, organizational, decision making, and problem-solving skills with focus on the best need for the business and cost containment.
• Ability to work well and communicate, especially under pressure.
• Cisco or equivalent certifications. Cisco Certified Network Professional (CCNP) or Fortinet Certified Professional (FCP) certification is preferred.
• Strong problem-solving skills with client focus and methodical approach to troubleshooting.

A reasonable, good faith estimate of the minimum and maximum base salary for this position is $175K/Annum to $200K/Annum