internXL Learning Management System (LMS) Consultant

The Learning Management System (LMS) Coordinator to support the internXL initiative by assisting with the day-to-day operation of the Learning Management system (LMS). The role requires the candidate to manage relationships with current course takers to provide high quality customer service for technical tickets, while also utilizing their programming skills to develop Application Programming Interfaces (API) that will enhance the use of the LMS. The Corporate Liaison will coordinate and manage partnerships with course providers, maintain databases and report engagement data to stakeholders.

Role & Responsibilities:

• Maintain thorough knowledge of the internXL initiative, as well as an understanding of other competitors in the industry.
• Monitor, coordinate, and communicate the strategic objectives of the internXL initiative to relevant stakeholders and potential partners. 
• Collaborate with internXL staff members to develop a greater understanding of the initiative and any issues that arise.
• Establish and maintain standards in order to ensure data integrity and best practices related to the learning management system
• Manage functional day-to-day operational aspects of the Learning Management System
• Serve as a point of contact for internal and external LMS stakeholders.
• Work with vendor to address and resolve LMS issues
• Collaborate in making courses and course content functional in LMS
• Track all engagement activity in a CRM system and keep current by updating account information regularly.
• Regularly compile, review, and process course enrolment data for students and track result of attainment
• Conduct surveys and follow an evaluation scheme to identify areas where course improvements can be made
• Develop monthly reports for internal review by internal stakeholders.
• Other duties may be assigned. 

Qualifications

• A minimum of 3 years’ experience in Learning Management Systems
• Experience in eLearning course development and/or Learning Management System administration
• Experience in project management – ideally related to education or technology
• Hands-on knowledge of authoring technologies, Intranet design tools, and multimedia applications, including Adobe Presenter, Adobe Captivate, and Articulate 360
• Experience collecting, managing and/or reporting on data within an enterprise environment a plus 
• Ability to establish and nurture beneficial business relationships
• Self-motivated with a willingness to take initiative and solve complex problems
• Ability to thrive in a fast-paced and sometimes high-pressure environment
• Excellent written and verbal communication and interpersonal skills.
• Excellent organizational and time management skills.
• Bilingualism/fluency in Spanish is a plus

Compensation

This is a contract-role with a monthly retainer.