Canoo

IT Support Specialist

Canoo Oklahoma City, OK

Canoo

IT Support Specialist

Canoo Oklahoma City, OK

About Canoo 

Canoo’s mission is to bring EVs to Everyone and build a world-class team to deploy this sustainable mobility revolution. We have developed breakthrough electric vehicles that are reinventing the automotive landscape with pioneering technologies, award-winning designs, and a unique business model that spans all owners in the full lifecycle of the vehicle. Canoo is starting production in 2022 and is distinguished by its pioneering and experienced team of technologists, engineers, and designers. With offices around the country, the company is scaling quickly and seeking candidates who love to challenge themselves, are motivated by purpose, and possess a strong desire to get things done. 

The “Canoo Way”

  Canoo’s success is the direct result of our disciplined application of our core operating principles and drills, which are based on three main principles: Think 80/20 (“Important versus less important”), Act 30/30 (“Reduce waste and increase output”), and Live 90/10 (“We have each other’s back”). We hire based on “MET” - Mindset, Equipment and willingness to Train - and seek individuals that take accountability and deliver results being Humble, Hungry to succeed, and Hunting for opportunities to win. We train our team to engage with each other by modulating between their intellect (iQ) and emotional intelligence (eQ) applying Facts, Finesse, and Force when they communicate. The principles and drills of the CANOO Way have been fundamental to our success, our ability to grow, continuously improve, innovate and are at the core of our day-to-day operations. 

Job Purpose

The Canoo IT Department is looking for a passionate and highly motivated IT Support Specialist. The primary responsibility of this role is to support our internal end-users including the executive team in our Oklahoma City office with their IT needs. Reporting to the IT Manager, the person in this role will support the IT department's objective to provide elite IT support to our users and enable them to make efficient and productive use of the IT environment. 

Responsibilities (80s of the Position)

  • Apple software and hardware support.
  • Windows software and hardware support.
  • Preparing IT infrastructure and ensuring IT standards are met ahead of executive meetings.
  • Supporting the local IT infrastructure (Wi-Fi, printers, etc.).
  • Working on IT service desk requests.

Required Experience 

  • Proven knowledge of Microsoft’s O365 product suite.
  • Experience providing end-user support for Apple products (Mac OS, iOS, iPadOS) including Apple’s software offering.
  • Experience supporting Windows OS.
  • Ability to troubleshoot basic network issues (Wi-Fi, routers, network switches).
  • Output and efficiency driven mindset with a forthcoming attitude.
  • Experience troubleshooting AV issues (Conferencing infrastructure, Audio/Airplay, Sonos, etc.).
  • Ability to work weekends if required.
  • Be prepared to go the extra mile.

Preferred Experience  

  • Experience supporting C-level executives.
  • O365 backend experience.

Travel Requirements

  • Up to 10% travel may be required for the role

Physical Requirements For Non-Physical Positions

While performing the duties of this job, employees may be required to sit for prolonged periods of time, occasionally bending or stooping, lifting up to 10 pounds, and prolonged periods of computer use.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What's Cool About Working Here... 

  • Meaningful, challenging work that will redefine automotive landscape and make EVs available to everyone  
  • Comprehensive Health Insurance  
  • Equity Compensation 
  • Flexible Paid Time Off 
  • Casual workplace with an unbelievable feeling of energy 

Canoo is an equal opportunity-affirmative action employer and considers all qualified applicants for employment based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity or expression, marital status, past or present military service or any other status protected by the laws or regulations in the locations where we operate.

Canoo maintains compliance with the OFCCP. As such, please feel free to review the following information:

https://www.dol.gov/agencies/ofccp/posters

https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors

If you are a person with a disability needing assistance with the application process, please call (214) 529-8055 or email us at TalentAcquisition@canoo.com

Equal Employment Opportunity Posters

Equal Employment Opportunity Posters | U.S. Department of Labor (dol.gov)

Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Canoo Inc. and its subsidiaries and are not subject to payment of referral or placement fees if any such candidate is later hired by Canoo unless you have a signed written agreement in place with us which covers the applicable job posting. 
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    Motor Vehicle Manufacturing

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