The Loss Prevention Assistant will assist the Loss Prevention Manager with administration of proactive loss and asset protection activities within the agency.
Essential Duties & Responsibilities
Responsible for the maintenance and monitoring of access cards, Hikvision cameras, or locks.
Conduct store audits to identify problem areas or procedural deficiencies.
Monitor workplace to assess safety and security issues or concerns.
Assist with investigations of known or suspected internal or external theft.
Assist with investigations of disturbances such unlawful intrusion, fires, and property damage.
Assist with accident investigations and provide management & Human Resources video recording of incidents.
Provide excellent customer service to all internal and external customers.
Must be able to work occasional evening or weekend as needed.
Meet or exceed the attendance expectations for this position
Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants. Participates in new hire onboarding as necessary.
Other duties as assigned.
Individual Development & Interpersonal Skills
Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop.
Ability to interact effectively with individuals from a variety of backgrounds
Must have excellent working relationships with supervisor and co-workers
Must possess strong leadership and organizational skills
Must have effective verbal and written communication skills
ORGANIZATIONAL DEVELOPMENT
Educate customers and the community about the mission and vision of the organization.
Demonstrate the Goodwill core values through actions and words.
Education And/Or Experience
Bachelor’s degree in Criminal Justice or related field preferred.
One year loss prevention experience in a retail environment is preferred.
Valid driver’s license is required.
CERTIFICATES, LICENSES, REGISTRATIONS
CPR/First Aid Certificate
Must maintain a valid driver’s license and be insurable
Knowledge, Skills, And Abiliies
Must maintain confidentiality and use discretion in dealing with sensitive or controversial issues and information.
Must be able to build strong relationships to protect company assets.
Knowledge of principles and techniques of risk/loss prevention management and administration.
Ability to maintain accurate information and efficient record keeping systems.
Ability to travel within the Goodwill service area.
PHYSICAL DEMANDS
Light
Lifting 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. Walking or standing to a significant degree involves sitting most of the time with a degree of pushing and pulling.