Maintenance Manager

Department: Maintenance

Position: Maintenance Manger

Reports To: General Manager

Supervisory Responsibilities: 1-2 maintenance workers

Company and Property Overview: The Virginia Hotel is an impeccably restored 1879 landmark hotel. It is part of the Cape Resorts family which owns and manages multiple properties in Cape May, New Jersey, and the Hamptons region of New York State. The Virginia is a polished and elegant yet cozy and intimate property providing 4-star service for its guests. Maintaining this standard in a clean, neat, and orderly fashion is a key job requirement.

Position Overview: The Maintenance Manger is responsible for keeping the Virgina Hotel, which is comprise of 24 guest rooms, restaurant, and bar, six cottages (Red Cottage 5 units, Gray Cottage 1 unit, White Cottage 3 units, Pink Cottage 4 units, & Brown Cottage 1 unit) and the Ackroteria, which is comprise of 5 vendor bases units building and affiliated properties in good repair at all times, responding to guest and manager requests for repairs, and operating a preventative maintenance program to ensure that the physical plant, FFE (furniture, fixtures, and equipment) as well as grounds are well maintained and are in working order. The position is also responsible for the oversight and daily cleaning of the grounds, entrances, public spaces, including back of house spaces, floor surfaces, refuse management, and the neatness and cleanliness of trash and storage areas.

These functions/duties may be described as, but not limited to:

• Lead, oversee, and the Maintenance Department to ensure the safety and security of guests and staff and protect the asset for investors and owners. Ensure operations are running smoothly and facilities are fully functioning for optimal guest experience. Enforce uniform policy and cleanliness daily.
• Conduct daily walk-through of the properties and visually assess the maintenance and operation of the physical structure of the hotels, all mechanical, electrical, HVAC systems and other related equipment. Communicate with management, your teams, and hotel departments, enabling focused guest care.
• Establish and maintain a calendar system, of Standard Operating Procedures for the daily/periodic/yearly preventative maintenance. Manage the annual winter deep cleaning
• Order and maintain inventory of preventative maintenance supplies such as: filters, belts, light bulbs, vacuum cleaner parts, etc.
• Storage of supplies and tools should also be locked and inventoried. Records of improvements and equipment files and warranties shall also be maintained.
• Adhere to all company purchasing policies and controls, contractor bids, budgets, and schedules. Follow Company and OSHA prescribed safety procedures for personnel and equipment.
• Maintain effective energy management and programs with special training for operating departments on the safe and efficient use of equipment and energy in the hotel.
• Required to work varying schedules to reflect the business needs of the operation, including but not limited to Holidays, weekends, fluctuating shifts, and emergency calls.
• Wash and maintain windows, flags, holiday, and seasonal décor..
• Prepare and respond to major emergencies, all storms, e.g., hurricanes, winter storms, etc. and stay with the hotel during the storm to immediately triage any damage that results.
• Other duties as assigned.
  
  

Job Competencies

• Urgency and Commitment to Task: Demonstrate dependability and show a sense of urgency about getting results; commitment to getting the job done.
• Creativity and Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
• Curiosity and Initiative: Act proactively; address issues or opportunities without supervision; focus on desired results and accomplishments; demonstrate clear purpose, enthusiasm, and a "can-do" attitude.
• Precision and Managing Execution: Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plan; organize and schedule people and tasks; utilize resources effectively to meet goals.
  
  

Required Knowledge, Skills, Abilities

• Read, write, and understand the primary language used in the workplace.
• Possess thorough knowledge of plumbing, electrical systems, maintenance of records of power, water and fuel consumption, and all types of mechanical equipment such as chillers, boilers, water softeners and refrigeration equipment.
• Strong administrative experience relating to maintenance and engineering protocol, including record keeping procedures, ordering materials and inventory control,
• Possess basic computational ability and computer skills.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems, however, must be able to work in extreme temperatures like freezers (-10ºF) and kitchens (+110ºF), possibly for one hour or more.
• Worker is subject to hazards: including a variety of physical conditions, proximity to moving mechanical parts, electrical current, scaffolding and high places, exposure to high heat, chemicals, atmospheric conditions—one or more of the following conditions that affect the respiratory system or skin: fumes, odors, dusts, mists, gases, oils or other cutting fluids, or poor ventilation.
• Ability to sit at a desk for up to two hours per day as well as ability to stand and exert well-paced mobility for up to 4 hours in length and be able to reach other locations of the hotel in a timely manner.
• Ability to bend, stoop, squat and stretch to full cleaning and maintenance tasks. Ability to lift 25 pounds on a regular and continuing basis and frequently lift 50 pounds.
• Requires manual dexterity to use and operate all necessary equipment.
  
  

Minimum Qualifications

• High school or equivalent education required. Bachelor’s Degree or related technical school degree preferred.
• 4 years’ experience in a hotel, hospital, or building maintenance.
• Ability to obtain and/or maintain any government required licenses, certificates, or permits.
• Maintain a neat, clean, and well-groomed appearance.
  
  

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.