Manager, Clinical Recruiting

The Manager of Clinical Recruiting will spearhead our recruitment strategy, optimizing our talent acquisition processes to attract, engage, and retain top-tier clinical and behavioral health talent. This role requires a leader with a robust understanding of the virtual healthcare space, a proven track record in scaling high-performing teams, and the ability to adapt to the dynamic needs of a growing organization.

Physical/Cognitive Requirements

• Prompt and regular attendance at assigned work location.
• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.
  
  

Key Responsibilities

• Strategic Leadership: Develop and implement a cohesive, clinical talent acquisition strategy within our Clinical and Behavioral Health organizations.
• Team Management and Development: Build, mentor, and lead a high-performing team. Foster a culture of collaboration, continuous improvement and innovation within the team.
• Process Optimization: Evaluate and refine recruitment processes and tools to enhance efficiency, candidate experience, and quality of hires.
• Executive Communication Skills: Develop and deliver clear communication on strategies to key stakeholders. Prepare and present comprehensive reports and dashboard on team metrics, trends and market insights. Drive change and transformation efforts, ensuring stakeholder buy-in.
• Stakeholder Engagement: Work closely with leadership and department heads to understand their hiring needs and challenges. Act as a strategic advisor, providing insights and recommendations to optimize staffing and succession planning.
• Diversity and Inclusion: Champion diversity, equity, and inclusion initiatives within the recruitment process. Ensure our hiring strategies attract a diverse pool of candidates, supporting the company’s commitment to building an inclusive workplace.
• Data-Driven Decision Making: Leverage data and analytics to inform recruitment strategies, monitor performance, and identify areas for improvement. Report on key recruitment metrics to stakeholders, highlighting successes, challenges, and opportunities.
• Talent Branding: Develop and execute a comprehensive talent branding strategy to increase awareness of our Clinical and Behavioral Health organizations.
  
  

Qualifications

• 8+ years of progressive experience in Talent Acquisition, where a significant portion has been within clinical and BH TA space.
• At least 4 years in a leadership role within a rapidly growing healthcare/telehealth organization.
• Experience working within a virtual healthcare company, designing complex staffing strategies to support hiring independent consultants, temporary employees and full time permanent employees.
• Proven track record of taking talent branding to the next level.
• Strong leadership and team-building skills, with a track record of mentoring and developing high-performing teams.
• Excellent stakeholder management and communication skills, capable of persuasively articulating complex ideas to a variety of audiences.
• Proficiency in leveraging data and analytics to drive recruitment strategies, monitor performance, and identify areas for improvement.
• Demonstrated ability to analyze recruitment metrics, generate actionable insights, and report findings to stakeholders.
• Proficiency in using Applicant Tracking Systems (ATS), Workday, and recruitment analytics tools.
• Proven experience in developing and implementing effective talent branding strategies within the clinical or behavioral health sectors.
  
  

Benefits & Perks

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents

Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100%

Paid Parental leave

Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work

24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations

Your recruiter will share more about the specific salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.