Innova Solutions is immediately hiring a Network Support-Hands & Feet
Position type: Contract
Duration: 12+ Months
Location: Columbus, OH 43215 (Onsite)
As a Network Support-Hands & Feet, you will:
Minimum Qualifications:
Essential Responsibilities:
- As a hands and feet engineer you will be required to identify, troubleshoot, and resolve problems surrounding network infrastructure.
- Work onsite supporting network related issues, by leveraging SNOW and working incidents to resolution
- Deploy equipment as required to field offices or data centres as instructed
- Maintain Service Level Agreements as defined
- Adhere to all operating standards and policies
- Candidate will work onsite, and periodically travel to NiSource remote locations in the Columbus, OH region as required to work incidents and problems reported
- May have to work after hours to assist in outages, projects, or implementation efforts that require hands and feet resource
- Will engage in open collaboration with onsite and offshore resources comprising the Network Services Team
Essential Technical Knowledge:
- Basic knowledge of Network devices such as Switches, Routers, Wireless Access Points, preferably Cisco
- Basic knowledge of LAN, WAN, WLAN technologies, Network Security.
- Basic troubleshooting of Avaya VOIP phones (knowledge of basic configuration)
- Troubleshoot issues with fiber links between switches and routers and be able to visualize errors and communicate to remote technical teams
- Troubleshoot power related issues
- Troubleshoot and replace faulty network hardware such as switches, chassis, blades, fan modules
- Visual check of the IDF closets and MDF closets for cooling and power
- Basic knowledge of monitoring tools
- Assist data center engineers within the data center, and remotely as required
- Work with external ISPs, such as Verizon, AT&T, Comcast, Avaya on circuit related issues or connectivity problems
- Conduct Moves Adds Changes (MACD) installations
- Should have a minimum of 2-4 years L1 experience, and 4-7 years L2 proficiency
- Candidate should feel comfortable with interacting with the user community
Thank you!
Shikhar Goel
PAY RANGE AND BENEFITS:
Pay Range*: $30- $35 Per Hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- One of Largest IT Consulting Staffing firms in the USA Recognized as #4 by Staffing Industry Analysts (SIA 2022)
- ClearlyRated Client Diamond Award Winner (2020)
- One of the Largest Certified MBE Companies in the NMSDC Network (2022)
- Advanced Tier Services partner with AWS and Gold with MS
Website:https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
American Cybersystems, Inc is acting as an Employment Agency in relation to this vacancy.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Information Services
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