Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For
As a Network Engineer (IT), you will be responsible for the configuration, deployment, troubleshooting, and maintenance of all corporate network infrastructure on a global scale. This role places a strong emphasis on customer service, both internally and externally. The position requires a versatile skill set, including IP networking, VoIP knowledge, and experience with open-source systems, among other areas. You must demonstrate a strong work ethic, genuine dedication to your role, and a proactive approach to your responsibilities. A passion for the design, implementation, and management of the current network is crucial. Have innovative ideas for our future network? We want to hear them!
What You'll Do
- Configure and maintain internal corporate routers, firewalls, switches, and 802.11 Wireless Access Points.
- Configure, troubleshoot, and maintain network security appliances, including Cisco ISE, DNA, FirePower, and SRX appliances.
- Work in IP networking environments with a strong emphasis on routing protocols such as BGP and OSPF.
- Operate in Linux/Unix environments, ensuring system integrity and performance.
- Act as the primary point of contact for troubleshooting network-related issues.
- Collaborate with local ISPs to resolve WAN issues promptly and effectively.
- Troubleshoot advanced LAN and WAN issues, ensuring minimal disruption to operations.
- Monitor and report issues related to the internal network, maintaining high availability and performance.
- Provide remote network configuration, maintenance, and troubleshooting for remote office locations.
- Ensure robust network security and compliance with industry standards and best practices.
- Education: Bachelor’s degree or relevant experience
- Experience: 5+ years in IT, with 2 years in a Network Engineering role
- Knowledge:
- Experience with mid to large Network Engineering deployments
- Configuring and troubleshooting Cisco routers, switches, firewalls, and VPNs
- Configuring and troubleshooting networking devices from various vendors
- Designing, deploying, and maintaining Enterprise Wireless Networks
- Integrating Network Authentication into an Active Directory/SAML architecture
- Skills: CCNA or equivalent networking certification
- Soft Skills:
- Strong work ethic and commitment to excellence
- Genuine dedication to the role and a proactive approach to responsibilities
- High level of integrity and accountability in all tasks
- Enthusiasm for continuous learning and improvement
- Ability to work collaboratively with a positive attitude and a focus on team success
- Education: Bachelor’s degree or relevant experience
- Experience: 8+ years in IT
- Knowledge:
- Experience with Firepower Management Center, Cisco FirePower
- Knowledge of Cisco ISE, Cisco DNA, BGP, VoIP
- Familiarity with interpreted programming languages and/or shell scripting (Python, Perl, Bash)
- Skills: CCNP or equivalent certification
- Soft Skills:
- Passion for technology and innovation
- Strong problem-solving abilities and analytical thinking
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Self-motivated with a drive for achieving results
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Applicant Privacy Notice
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Software Development
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