Experience in Agile methodology, including writing of user stories and acceptance criteria
Experience using Microsoft Office tools, including Word, Excel, and PowerPoint as well as proficiency in Azure DevOps (ADO)
Effective written and verbal communication, with the presence to lead meetings with key stakeholders.
Exhibit creativity, innovation, and the ability to multi-task, as this person will work on multiple projects.
Reliable, punctual, and self-motivated
We need a talented Senior Business Analyst to fill a critical opening in our PSS (Passenger Service System) SHARES team. We are working to completely transform and modernize our PSS over the next several years, which will result in an industry leading platform. This a once in a career opportunity to rethink and shape our core PSS for years to come. Join us on a team that will work with a broad scope of dedicated individuals and influence decisions about the PSS of the future.
Responsibilities include but are not limited to the following
Establish and maintain strong relationships with key business and technology partners
Lead meetings with business and technology partners to gather and document needs and requirements
Work collaboratively with product owners, business partners, end users, architects, developers, eQE, scrum masters, and other analysts
Function as a project leader
Work on complex projects that require subject matter expertise
Work/consult across multiple projects
Provide direction, tools, and process support to less senior employees
Work independently
Analyze business processes and requirements
Plan and design solutions
Create complex workflow models and process maps independently from defined specs
Prepare project documentation
Analyze efficiencies and effectiveness of current solutions
Identify problems/issues and find solutions
Self-motivated - if you dont know the answer, youll reach out and find somebody who does
Poised and confident presenting skills to various levels of leadership
Thrive in a hybrid waterfall-agile software delivery environment
Break epics down into user stories and define acceptance criteria for each user story
Provide Agile team with context needed to understand broad scope of projects
Multitask and concurrently work on more than one project
RequiredQualifications
Bachelors Degree in Information Technology, Business Administration, Aviation, or related field or equivalent experience
5 or more years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
In-depth knowledge/expertise of airline PSS systems, functionality, and industry standards
Working experience in airport or airline operations
Experience in Agile methodology, including writing of user stories and acceptance criteria
Experience using Microsoft Office tools, including Word, Excel, and PowerPoint
Proficiency in Azure DevOps (ADO)
Effective written and verbal communication
Exhibit creativity and innovation
Reliable, punctual attendance is an essential function of the position
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check all of those boxes. We are always looking for individuals who will bring something new to the table!
Monthly or quarterly travel may be required
Seniority level
Associate
Employment type
Contract
Job function
Research, Analyst, and Information Technology
Industries
IT Services and IT Consulting
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