Sr. Senior Quality Assurance Analyst

Sr. Senior Quality Assurance Analyst with 9+ years of experience

This is 100% Remote role

Rate - $40 C2C

Client: State of ND

Visa - USC/GC/GCEAD/h4EAD

Must Have Experience Economic Assistance Programs(SNAP, TANF)

Position will be 100% remote.

As the User Acceptance Testing Analyst, you will be responsible for user acceptance testers for the Self-Service Portal and Combined Eligibility System (SPACES), through the development of requirements traceability matrix and test cases, prepare test data and test conditions, execute application, batch and interface test cases, capture and report results using approved tracking tools, manage defects from inception through resolution, coordinate user acceptance test activities with UAT Manager.

Top Skills

• To succeed in this role, you should have a strong understanding of software quality testing of a large enterprise system.
• You should be highly organized, able to manage your time and priorities effectively.
• Able to demonstrate the ability to communicate with all types of people. You must have strong communication and relationship building skills to improve the quality of the product being delivered to the end users.
  
  

To be considered for this position, you must have one of the following:

• Eight (8) years of work experience in software quality testing on an economic assistance eligibility system.
• High school diploma or GED and three (3) years of work experience in software quality testing on an economic assistance eligibility system.
• Bachelor’s degree and three (3) years of work experience in software quality testing on an enterprise level platform.
• Master’s degree and two (2) years of work experience in software quality testing on an enterprise level platform.
  
  

Summary

The North Dakota Department of Human Services, Economic Assistance Division is seeking a User Acceptance Testing (UAT) Analyst to support testing of the Self-Service Portal and Combined Eligibility System (SPACES). The UAT Analyst will support the functional areas, product and technology partners in testing and implement system modifications and new technology solutions that meet business needs as well as to prepare for new client implementations. This position includes developing and executing test cases and working collaboratively with business functional leads.

The UAT analyst’s primary responsibility is to create and deliver high quality portal solution for SPACES eligibility system and to ensure that the implemented software code and processes meets the requirements of the business programs, conforms to all applicable Federal and state laws and meets the needs of customers.

Job Responsibilities

• Participate in joint application design session with development team and policy stakeholders for program enhancements or defects
• Collaborate with policy and business analyst leads on necessary approach for adequate testing coverage
• Participate in project meetings such as defect triage and test case and/or requirements documentation reviews involving cross-functional teams, key business stakeholders and development managers.
• Work with small teams of business analysts, implementation and operational managers, external vendors and consultants to support implementation activities.
• Develop and execute test cases, document results and coordinate user acceptance test activities with subject matter experts.
• Actively manage application defects from inception through resolution, working with business SMEs, application designers, developers and testers to effectively prioritize and drive to resolution.
• Execution of User Acceptance Testing (UAT) cases, capturing and reporting results using approved defect tracking tools and communicating to appropriate stakeholders.
• Create quality UAT testing strategies, estimate resources, schedules and manage execution of planned UAT activities.
• Monitor UAT progress; eliminate obstacles, report progress and recommendations to project and senior management.
• Functions as a Business area subject matter expert to answer questions and address issues on the operation of an application which may come from staff or management
• Participate in larger teams as a team member, and/or work independently
• Participate in joint application design session with development team and policy stakeholders for program enhancements or defects
• Identify areas for process improvement to improve quality and optimize cost.
  
  

Experience/Preferred Skills Required

• 8+ years of experience working on large scale, complex projects.
• 5+ years of economic assistance program industry in a role centered around test case creation, technical acumen and experience with multiple systems interfaces expertise.
• Extensive knowledge of operational business functions and the application of information systems.
• Proven ability to validate test data preparation and verify all teams are aligned with what needs to occur to build/prepare the business functional tests, regression, and end to end testing.
• Ability to create quality UAT testing strategies and manage UAT project activities across multiple teams or functional Business areas.
• Demonstrated strong cross-functional communication, problem-solving and collaboration skills.
• Ability to summarize UAT status, develop execution metrics and escalate issues as necessary to Management.
• Ability to play a support role within a team and to work independently.
• Outstanding communication, interpersonal and relationship building skills.
• Comfort and ability to thrive in an ambiguous, shifting, and fast paced work environment