Vendor Success Manager -- Remote | WFH

We're a leading innovator in business payments and cash management, shaping the future of financial transactions globally. With decades of experience and a commitment to excellence, we're passionate about revolutionizing how businesses handle their financial operations.

Job Title: Vendor Success Manager

Location: Portsmouth, NH (Remote)

Company Rating: 2.8 out of 5

Preferred Experience: Background in cash management is advantageous

Why Join Us?

Are you ready to make a significant impact on how businesses manage their financial transactions? We're on the lookout for a dynamic Vendor Success Manager to join our team! In this role, you'll play a pivotal part in driving customer satisfaction and revenue growth by guiding our clients towards achieving their goals through our innovative services.

Key Responsibilities

Customer Engagement: Proactively engage with medium to high-value customers to enhance their experience and drive value from our services.

Relationship Building: Cultivate strong relationships with key customer contacts to foster loyalty and retention.

Revenue Expansion: Collaborate with internal teams to identify and pursue opportunities for expanding customer usage and revenue.

Issue Resolution: Address customer inquiries and concerns promptly, ensuring a positive and productive outcome.

Continuous Improvement: Contribute to ongoing process improvements and share best practices to enhance efficiency and effectiveness.

Desired Skills

Customer Success: Demonstrated success in managing customer relationships, preferably in a role that involves retention and growth.

Communication: Strong interpersonal and communication skills to effectively interact with customers of all levels.

Adaptability: Ability to thrive in a fast-paced environment, managing multiple priorities simultaneously.

Analytical Thinking: A keen eye for identifying insights and trends to inform strategic decisions.

Why You Should Apply

Join us in transforming how businesses worldwide manage their financial transactions. We're committed to creating an inclusive and supportive workplace where every team member's contributions are valued. If you're passionate about customer success and ready to drive impactful change, we want to hear from you!

Apply Today

Discover how your skills and enthusiasm can make a difference with us. Take the next step in your career journey and apply now to join our dynamic team as a Vendor Success Manager.

Employment Type: Full-Time