Artmac

Windows Systems Administrator - Technical Support

Artmac Atlanta, GA

Artmac

Windows Systems Administrator - Technical Support

Artmac Atlanta, GA
1 day ago 32 applicants

See who Artmac has hired for this role

Who We Are

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to the Customers.

Job Description

Job Title : Windows Systems Administrator - Technical Support

Job Type : C2C / W2 / 1099

Experience : 5 to 15 years

Location : Atlanta, Georgia or Dallas, Texas

Responsibilities

  • Proven experience in supporting Windows server and desktop environments.
  • Experience with scripting languages (e.g., PowerShell) for automating tasks.
  • Knowledge of ITIL or similar frameworks for IT service management.
  • Strong technical skills in managing and troubleshooting various peripheral devices such as cash recyclers, credit card readers, thermal printers, and inventory scanners.
  • Familiarity with network configurations, protocols, and troubleshooting.
  • Knowledge of Dynamic Link Libraries (DLLs) and proficiency in debugging device logs to diagnose and resolve complex issues.
  • Experience in incident and problem management within a Windows-based computing environment.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills, with the ability to provide technical support and training to non-technical users.
  • Ability to manage multiple tasks and projects in a fast-paced environment.
  • Vendor management experience.

Qualification

  • Bachelor’s degree in Computer Science, Engineering, or a related field.

  • Seniority level

    Mid-Senior level

  • Employment type

    Contract

  • Job function

    Information Technology

  • Industries

    Software Development

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