Cornerstone Servicing’s Post

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Cornerstone Servicing was built to create a better homeownership experience...for the life of each loan and beyond. We go the extra mile to remain a trustworthy partner to people we serve, and it shows. On average, our rock-star #CustomerCare team answered calls in 12 seconds and kept repeat inquiries to a low 1.6% in the first half of 2024 -- which indicates customers are getting the support they need quickly, without having to call a second time. These are just two factors contributing to our world-class customer satisfaction (#CSAT) score of 92%! 🙌  Is your #homelending organization bogged down by servicing-related complaints? We want to make a positive difference for your customers and brand! Reach out for a demo of our industry-leading #subservicing platform: https://lnkd.in/dTcjVivW

Megan Cohen

Simplifying homeownership with digestible mortgage servicing communications | Content, engagement, branding and beyond.

5d

Great work, Toby Gallegos and team! Proud to support you all.

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