Cornerstone Servicing was built to create a better homeownership experience...for the life of each loan and beyond. We go the extra mile to remain a trustworthy partner to people we serve, and it shows. On average, our rock-star #CustomerCare team answered calls in 12 seconds and kept repeat inquiries to a low 1.6% in the first half of 2024 -- which indicates customers are getting the support they need quickly, without having to call a second time. These are just two factors contributing to our world-class customer satisfaction (#CSAT) score of 92%! 🙌 Is your #homelending organization bogged down by servicing-related complaints? We want to make a positive difference for your customers and brand! Reach out for a demo of our industry-leading #subservicing platform: https://lnkd.in/dTcjVivW
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Senior Onboarding Specialist at RepeatMD - Driving the Heart of CX Former MLB Coach/Scout | SaaS | Client Experience Advocate | CX
In customer success, “Seek first to understand, then to be understood” means listening attentively to customers’ needs before offering solutions. This approach builds trust and allows for tailored recommendations that truly address their concerns, leading to mutual success.
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Customer success is not just a strategy, it's a commitment to understanding and exceeding the needs of every individual customer.
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Let your customers bring transactions to the table. Customer Success should bring only outcomes and value.
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Gratitude, Subhash Kumar, for recognizing our commitment to customer satisfaction and our unique approach to real estate. Embark on a transformative real estate journey with us as we redefine the way you experience homes, one at a time! 💫 #ForUsUMatter @censusconsultant_ #CensusConsultant #CustomerTrust #CustomerFeedback #CustomerTestimonial #CensusConsultantForUsUMatter #ForUsUMatter #BestRealEstateConsultant #RealEstate #Consultancy #Investment #RealEstateInvestment #Gurugram
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Customer Care = Real Estate Success 🏡💼 Wise words from Michael Miedler: 'Success in real estate comes down to two factors -- taking care of and valuing the customer.' 🌟 We are here to make every client feel valued and supported throughout their journey. Visit the link in the comments below to learn more about our team and dedication to the most important thing in any business: people. #RealEstateSuccess #CustomerCare #ClientValue #TexasSecureTitle #WednesdayWisdom
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Choosing the right #digitalidentity provider for your #enterprise is of paramount importance as it directly influences the direction of your business. This comprehensive CIAM Buyer’s guide serves as your guiding tool to protect your organization’s strategic objectives, foster customer loyalty, and maintain your #roi https://bit.ly/3PrgTmF #ciam #buyers #guide #roiboost #businessgrowth
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Exploring the appraisal services offered by BidMyAsset! Exploring the appraisal services offered by BidMyAsset has been an eye-opener. Their expertise in accurately evaluating assets is impressive, making it much easier for businesses to understand the true value of what they own. The team at BidMyAsset provides detailed and reliable appraisals, whether you’re looking to buy, or simply keep tabs on your assets. They take the complexity out of the process, offering a smooth and hassle-free experience that you can trust. Their thorough approach ensures you have a clear and comprehensive understanding of your assets' worth. One of the standout aspects of their service is the personalized touch they bring. They take the time to understand your unique needs and tailor their appraisals accordingly. This level of attention to detail and commitment to customer satisfaction sets them apart. If you're in the market for an accurate and trustworthy appraisal, BidMyAsset can help. Don't hesitate to reach out if you want to know more about how we can help your business. Let's connect and discuss how BidMyAsset can make a difference for you! #OnlineBidding #MovableAssets #Auction #DigitalAuction #AssetManagement #BusinessAssets #Efficiency #BidMyAsset
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Customer Service Expert creating a welcoming and positive experience for the customer offer support via phone, email, live chat, social media, and in person
If you prioritize customer success, you’ll have an easier time sorting out your tasks and goals.
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For customer success, is there a distinct relationship between the success of internal customers, and how do you measure both? #customerexperience
For customer success, is there a distinct relationship between the success of internal customers, and how do you measure both?
http://arsalankhan.com
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Customer success is not just a goal, but a mindset that prioritizes the satisfaction and growth of every customer, ensuring long-term relationships built on trust and value.
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Simplifying homeownership with digestible mortgage servicing communications | Content, engagement, branding and beyond.
5dGreat work, Toby Gallegos and team! Proud to support you all.