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Success Case: How ZACH Footwear reduced returns with 29% by going 3D-first ⭐️ London-based shoe brand Zach Footwear handcrafts unique shoes, combining luxury Italian leather and fabric, meticulously crafted by local artisans in Portugal, in limited quantities. Since 2021, Zach has aimed to create an exceptional customer experience, including top-notch packaging and communication that align with their premium products. – Understanding the audience of your brand and how they want to experience your product is important for any brand. To have 3D and AR is definitely an important factor for us. They’re paying for a premium product, so they need a premium offer, customer service, website and experience, comments Robbie Thompson, founder and CEO of Zach Footwear. “Originally, we wanted to make something that stood out, and no other shoe brand did. Being a smaller brand, we could make the decision to do something cutting-edge much faster than larger brands.” Read full case here: https://lnkd.in/dqkkvw8M #3D #AR #Brand

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