Where does your organization rank? There’s a new unified way to benchmark the value of your customer interactions–digital, phone, and AI. Register for the July 24th webinar! https://lnkd.in/gKmHh3q5
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How does your FI stack up when it comes to the quality, efficiency, and ultimate effectiveness of your customer engagements? Curious if you are a Frontrunner, Pacer, or a Straggler compared to your peers? Join us on the 24th to leverage our benchmarking tool - you wont need to share your results (unless you want to 😉)
Where does your organization rank? There’s a new unified way to benchmark the value of your customer interactions–digital, phone, and AI. Register for the July 24th webinar! https://lnkd.in/gKmHh3q5
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This is not your father's "state of CX" report! Love that banks, credit unions, insurance companies and other financial orgs can tap into our new benchmarks and Interactions Index to understand where they stand. And more importantly, learn how they can quickly take customer interactions from zero to hero. Tune in!
Where does your organization rank? There’s a new unified way to benchmark the value of your customer interactions–digital, phone, and AI. Register for the July 24th webinar! https://lnkd.in/gKmHh3q5
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The future is now! 69% of agents witness improved engagement when AI chatbots assist with inquiries. Uncover the symbiotic relationship between human agents and AI in enhancing customer interactions. >> https://okt.to/DyLha6 #CustomerExperience #ArtificialIntelligence
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Gone are the days of endless call center queues and frustrated customers. Check out this free white paper to learn how you can transform customer and employee experiences with Conversational AI digital agents as the primary touchpoint in your call center: https://hubs.li/Q01-3vnp0.
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69% of agents witness improved engagement when AI chatbots assist with inquiries. Uncover the symbiotic relationship between human agents and AI in enhancing customer interactions. 🤖 https://okt.to/QH06Bf #CustomerExperience #ArtificialIntelligence
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Can empathy be taught to a computer? In this interview snippet, Marc Mandel talks about the challenges of empathy in AI and highlights the significant gap in customer interactions. If you want to know more about the balance between technology and human connection, grab your free copy of the QuestionPro CX Trend Guide here: https://hubs.li/Q02m4WLB0
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69% of agents witness improved engagement when AI chatbots assist with inquiries. Uncover the symbiotic relationship between human agents and AI in enhancing customer interactions >> https://okt.to/9kUlb8 #CustomerExperience #ArtificialIntelligence
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69% of agents witness improved engagement when AI chatbots assist with inquiries. Uncover the symbiotic relationship between human agents and AI in enhancing customer interactions >> https://okt.to/bJ2pWQ #CustomerExperience #ArtificialIntelligence
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Results driven, experienced marketing professional driving revenue through ABM, integrated and demand generation campaigns.
69% of agents witness improved engagement when AI chatbots assist with inquiries. Uncover the symbiotic relationship between human agents and AI in enhancing customer interactions >> https://okt.to/0ltBJm #CustomerExperience #ArtificialIntelligence
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69% of agents witness improved engagement when AI chatbots assist with inquiries. Uncover the symbiotic relationship between human agents and AI in enhancing customer interactions >> https://okt.to/MxyJO2 #CustomerExperience #ArtificialIntelligence
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