Grand Hotel’s Post

Many hotels outside of the UK target business from the UK because it's typically one of the top 3 feeder markets. However, if you're an independent hotel, it's not always practical to put 'boots on the ground' by hiring someone in market. It can be a risk. Does the person you're hiring have the right level of expertise, network and know-how to penetrate the market and raise your profile? Businesses want to minimise their risks and increase their rate of success. Hiring a hotel representation company who specialise in your market, have deep sector expertise, know-how and established relationships across corporates and 3rd party agencies is worth it's weight in gold. I've known and trusted Rupert Radford-Hardy since I started in the industry 24 years ago and what he doesn't know about luxury hotels isn't worth knowing. Raccine Betteridge I've known and trusted for over 10 years, and I only recently enjoyed meeting Helen Smith and Samantha-Jane Smith. This is a formidable team and a great option for luxury hotels seeking to establish growth from the UK market. #hotelrepresentation #luxury #expertise #riskmanagement

For activities outside of the hotel, you can boost your reach with strategic partnerships with local businesses. For instance, you can offer your guests city tours, day spa packages, adventure trips, or walking food tours that show off your city’s charm. Your guests will feel happier because they can arrange all of their entertainment on one platform, and you can generate higher revenue by curbing a small percentage off of each booking. These types of experiences often improve the guest’s stay enough that they will decide to come back and stay again, giving you powerful boosts to guest loyalty in the process. #hospitalitymarketing

How can we harness the power of foresight and future thinking to design the future of hotel and hospitality technology? Join Joshua Ryan-Saha, Director at Traveltech for Scotland at #HTNGEurope 2023 as he publicly launches the 'Traveltech Futures' collection. This is a short booklet featuring eleven future narratives taken from conversations with over 100 travel professionals, including last year's HTNG European Conference. Register for your conference pass today at www.hotecemea.com. #htng #ahla #hotecevents #hotecemea #hotelindustry #hoteltech #hotelpros #hotelconference #hotelinsights #techinsights

Reading the #groupleisureandtravel article on the thorny issue of #singleroomsupplements always stirs memories of my early years in the #grouptravelindustry It shows how times have changed, as back in the early to mid 70's, a typical coach would be full with 53 retired group members sharing quad, triple and double rooms with a few twins and the odd single thrown in! And in those early days many coaching hotels didn't have a kettle in the room let alone a TV or WC/shower etc! Nowadays it's quite the reverse with the majority of groups requiring lots of single and twin bedded rooms which can be a nightmare for organisers, tour operators and accommodation providers alike. I think it's fair to say, in my experience, the majority of accommodation providers did everything possible to try and meet the needs of the group. One thing is for sure and that is that single rooms, and supplements where applicable, will always be a challenge for the industry.

Changes in customer behavior as well as loyalty impact #airlines but also the whole #loyalty ecosystem.

What special effect can we create for your guests? Stand out from the "regular" when it comes to your resort.

Matchday Central: Boosting Economies and Developing Infrastructure! 💪⚽️ Which impact do you value more? 🤔 The economic boost we bring to the English Premier League and host cities through international fans' spending on match tickets, hotels, dining, and local attractions? 💷🏨🍽️🎟️ Or the infrastructure development we stimulate in these cities, from improved transportation systems to new hotels, restaurants, and tourist attractions? 🏗️🚄🏢 Let us know in the comments! 💬 #MatchdayCentral #EconomicBoost #InfrastructureDevelopment #PremierLeague #Tourism #CityDevelopment

Does your hotel also welcome different types of guests? From the adventurous leisure seekers to the busy business traveler in search of comfort and convenience, how do you tailor your approach to wow them all?🧐 In our latest blog post, you’ll discover actionable tips to impress your guests based on the type, leading to positive reviews and they keep coming back for more ✨🏨 ☕️ Grab your coffee and click the link: https://lnkd.in/dU-UpWf8 #hospitalityblog #hoteltech #guesttypes #postitivereviews

As we wrap up the week, let’s ponder over the evolving expectations of our guests. A staggering 71% of buyers now expect personalized interactions, signaling a shift towards hyper-personalization in hospitality. Additionally, the rise of ‘bleisure’ - blending business with leisure - is changing the way we think about travel and accommodation. How are these trends influencing your approach to hospitality? Share your insights and let’s discuss how we can adapt to these changing expectations. #CustomerExpectations #HyperPersonalization #BleisureTravel #HospitalityTrends #VertexFurniture

🌟 Trivia Time! 🌟 Can you guess what S.O.A.R. stands for in S.O.A.R. Hospitality & Travel YLC, Inc.? Comment your answer below! Let's see who knows their acronyms! 🧠✈️ #TriviaTime #Hospitality #TravelYLC #TestYourKnowledge #LetsSoar