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😖 Misperceptions and truths about public support for CO2 initiatives, and how your company can act on them: A vast majority worldwide is willing to support climate action, including bearing personal costs, according to the study, published in the renowned journal Nature Climate Change. 130,000 people were surveyed across 125 countries: - 69 % would consider contributing 1 % of their personal income to support climate goals; - 86 % would endorse pro-climate social norms; - overwhelming majority of 89 % are calling for increased political action. However, the study also highlights a common misperception about the level of commitment of others, which subsequently affects an individual's motivation to act. When asked to estimate the willingness of their fellow citizens to give 1 % of their income, respondents underestimated it by 26 %. This is particularly worrying because individuals who perceive low levels of public support for action often feel demotivated and are less likely to take action themselves. According to the researchers, it is imperative that we therefore cultivate a more positive narrative. Companies can learn from this and integrate the findings of the study into their communication and products to nudge customers to make more sustainable choices.  Here is how: 👩💻 Make it about the customer, not about the company Directly address the customer and explain how their purchase can contribute to climate action. According to a recent study by Phocuswright targeting travellers in six markets: the US, UK, Germany, France, Italy, and Spain, a significant % of respondents said "Standards for environmentally conscious travel are confusing for me to keep track of”. There is a need for more education regarding sustainable shopping options.  ✅ Make it easy and optimistic to travel more carbon-neutral Consumers are increasingly concerned about environmental issues, however, this heightened awareness doesn’t always translate into consistent actions. While many make efforts, such as cycling to work or using reusable cups to minimise their environmental impact on a daily basis, reducing personal carbon footprint can be challenging when it comes to Wanderlust. Fortunately, solutions are available. Instead of adding to feelings of "flight shame," companies can offer convenient and optimistic options for customers to compensate for the carbon emissions associated with their personal travel. 😃 Make it fun and attractive In the years ahead, more customers will be willing to pay for sustainability, especially if companies can engage them with innovative approaches. These may include gamification in frequent flyer programs, "green fast lanes" for check-ins and security control, and opt-out compensations rather than opt-in. This way, customers will have the opportunity to participate in the global decarbonization effort, turning it into a first-class experience. Read more on our blog.

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