Zoom’s Post

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Zoom

567,448 followers

Need recommendations on how to best respond to your customers? AI Expert Assist for Zoom Contact Center has you covered with real-time, next best actions and response suggestions for agents! ✨ With AI seamlessly integrated into Zoom’s customer care suite, you’ll be able to deliver unique and effective customer service every time ✅

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SAP Knowledge Hub- Ambikeya

5d

AI Expert Assist for Zoom Contact Center sounds revolutionary! Real-time next best actions and response suggestions will greatly enhance customer interactions. Kudos to the team for this innovation!

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Iqbal Javaid

Head of CX Solution Engineering EMEA at Zoom | 🎙️Unleash CX Podcast | 👉 Follow for the latest news on AI, CX & Zoom

6d

Love this outcome driven AI feature that can help speed up the onboarding process for agents as one of many great use cases ✨

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4 Reactions
Rox Burkey, MBA, CCXP

5d

Your #workforce will LOVE it and your #CustomerExperience ratings will soar.

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Richard Loft

Cloud Sales Account Manager at CMS Communications

2d

This is an amazing development that will be useful to many organizations!

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